Corporate Receptionist | London

To create a welcoming, professional first impression and assist all visitors and clients both in person and over the telephone.

Location: London

Reports to: Head Receptionist

Key Areas of Responsibility:

• Responsible formanaging switchboard
• Responsible foroverseeing front of house, ensuring meeting rooms and receptionare immaculate at all times
• Meeting and greeting all visitors
• Liaising with Hospitality Assistant forcatering requirements
• Liaising with the IT team for meeting room support
• Overseeing meeting rooms andclient areas
• Liaison with main building reception
• Management of all equipment in reception area

Core Skills:

• Consistently positive even under pressure
• Self-starterwith ahands-onapproach
• Proactively takes on the challenge of unfamiliar tasks
• Acts with discretion,integrityand professionalismat all times
• Is widely trusted and seen as direct and honest
• Positive outlook, seen as committed and enthusiastic
• Fully proficient level of competency of all mainstream software packages that are relevant to role
• Shows initiative and adopts a proactive approach
• Identifiesissues and resolves promptly
• Manages andprioritisesworkload effectively andseeks helpwhen necessary
• Successfully handles multiple tasks

Team:

• Seen as a cooperative team player willing to resolve issues
• Seen to go out of your way to help/support others and portray a can-do and helpful attitude
• Participates in admin team meetings/events
• Provides cover in theabsence ofteam members

Communication:

• Communicates effectively with colleagues,clientsand suppliers
• Demonstrates effective communication skills both written and verbal

Key Tasks

Standards and Workflow:

• Efficient and professional management of all incoming calls and ensuring they are connected to relevantperson
• Takes and delivers clear message and ensures it is passed on toappropriate person
• Professionally meets and greets all visitors upon arrival providing refreshments
• Promptly informing relevant person that their visitor has arrived
• Ensures newspapers and magazines in reception area are appropriately displayed each day
• Efficiently receives and interacts with incoming visitors
• Efficiently manages and coordinates meeting rooms bookings
• Ensures all catering requirements for all meetings arecoordinated
• Consistently ensures that meeting rooms are alwayspresentableand all relevant equipment/materials/catering is provided
• Provides direction andsupport toHospitalityAssistantforthe set-up and clearing of meetings rooms within the requiredtimeframe
• Ensures all meeting rooms are ready for use at the required time and are the correct layout
• Ensures all meeting rooms are set up with the relevant equipment and are presented to the required standard
• Regularly communicates with reception for the main building and ensures adherence to all security requirements
• Ensures all TV screens are switched on and off at the start and end of each day
• Ensures that both reception area and meetings roomsare presentable at all times
• Ensure all food is ordered in advance to meet catering requirements for meetings and events
• Performs other ad hoc duties as and whenrequired
• Observes H&S and security procedures

Start your application for this position.

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