Admin/Receptionist

Higham Ferrer’s Surgery is a friendly, supportive, semi rural village practice with approximately 6,000 patients.

Main duties of the job

We are currently looking to recruit a part time enthusiastic and motivated Receptionist/Admin to join our team on a part time contract, 25 hours per week.

This role is a 5 hour working day, applicants must be available between the hours of 8am to 6:30pm, Monday to Friday.

About us

The clinical team currently consists of 2 GP partners, 1 salaried GP, a Clinical Pharmacist, 3 Registrar’s, 1 Nurse Practitioner, 1 staff nurse, and a health care assistant. We also have an experienced and supportive Management and Administrative team.

Job responsibilities

• Reception Duties- Front of House. Taking Queries and answering the phones.
• Admin Duties- Coding, Recalling, Scanning as per the business needs
• Opening up/locking up of practice premises and maintaining securityin accordance with practice protocols
• Maintaining and monitoring the practice appointments system
• Processing personal and telephone requests for appointments, visitsand telephone consultations, and ensuring callers are directed to theappropriate healthcare professional
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Processing repeat prescriptions in accordance with practiceguidelines
• Ordering, re-ordering and monitoring of stationery and othersupplies

Person Specification

Experience

• Experience with working within a public facing role
• Ideally working within primary care, however not essential

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