Night Housing Support Worker – Young People’s Services

Company: Livewest
Apply for the Night Housing Support Worker – Young People’s Services
Location: Penzance
Job Description:

About The Role

Are you passionate about supporting young people to thrive? As a Night Intensive Housing Worker, you’ll play a vital role in delivering a safe, supportive, and empowering environment for 16‑25 year olds in our accommodation based service.

You’ll provide professional out of hours support, ensuring the safety and wellbeing of residents, while helping them work towards positive outcomes.

Key Responsibilities

  • Provide housing management, welfare advice, and support to help young people sustain accommodation.
  • Ensure the safety and security of the building and its residents at all times.
  • Engage proactively with young people, offering guidance, signposting and emotional support.
  • Monitor and maintain accurate records of resident interactions, risk assessments and incidents.
  • Conduct room and building checks, reporting repairs and ensuring health and safety compliance.
  • Respond to emergencies and safeguarding concerns, liaising with external agencies as needed.
  • Promote customer involvement through consultation and feedback activities.
  • Manage low‑level anti‑social behaviour, and support young people in resolving disputes.

Why Join LiveWest?

  • Being part of an Ofsted‑registered service that makes a real difference in young lives.
  • A values‑driven culture that prioritises safety, collaboration and continuous improvement.
  • Development opportunities – Access training and qualifications to grow your career.
  • Inclusive values – We celebrate diversity and are committed to equity and respect.
  • A supportive team environment, where your voice is heard and your wellbeing matters.

We have full time positions available working 40 hours per week, working a 4 on and 4 off shift pattern. These are Monday ‑ Sunday roles with Bank Holidays classed as a normal working day.

We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory enhanced DBS check.

About The Candidate

To be successful in your application for the role of Night Intensive Housing Worker, you will have the essential skills and experience for a level 1 role and the following role‑specific skills and experience.

You’re passionate about supporting young people and understand the challenges they face. You’re confident working independently, calm under pressure, and committed to safeguarding and inclusion.

You’ll Bring

  • Experience working with young people or in supported housing (paid or voluntary).
  • Understanding of issues such as homelessness, mental health, substance misuse, and safeguarding.
  • Knowledge of housing and welfare benefits.
  • Strong communication and record‑keeping skills.
  • A Level 3 qualification (or willingness to work towards one) in youth work, health and social care, or a related field.
  • Desirable: Mental Health First Aid, safeguarding training, knowledge of Ofsted supported accommodation regulations.

Please note: This role is not eligible for CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS.

Our Reward and Benefits

  • Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service – and the option to purchase up to 5 extra days (pro‑rated for part‑time roles).
  • Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
  • Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
  • Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
  • Family Support: Policies designed to help you balance work and family life, including a new child payment.
  • Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
  • Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
  • Giving Back: Up to four paid volunteering days a year to support our communities.

Equal Opportunity and Inclusion

LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

You can read more about Inclusion at LiveWest by visiting our website.

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Posted: April 10th, 2026