General Manager – Old Cock Inn
Location: Harpenden, England, United Kingdom
The Old Cock Inn is a delightful pub & restaurant in the heart of Harpenden, offering guests the added benefit of six boutique bedrooms. We have a stylish and cosy restaurant, a relaxed and informal bar area with a roaring log fire for the colder months, and a lovely terrace garden at the back. We’re what you might call a ‘proper pub’ serving a selection of real ales and craft beers, alongside an extensive wine, gin and spirit list.
Your role as General Manager:
- Overall management of the pub, maintaining front and back of house standards to drive excellence in food and drink delivery
- Ensuring guests are cared for to the highest standards and expectations exceeded
- Delivering against key measures of sales, profit, and team retention whilst having fun along the way!
- Conduct regular stock control and compare to usage reports including waste records to identify opportunities for tighter control
- Create and maintain a motivated team with excellent standards identifying talent and ensuring succession
- Regular employee appraisals and implementation of performance management
Energetic and vibrant, as General Manager you will be the face of our business and have a natural flair for hospitality and the ability to motivate and lead a team through your passion, standards and commitment.
- Previous General Management experience, ideally gained in a gastro/ high quality fresh food environment
- Excellent operational skills as well as a solid base of back office management
- Full financial understanding, and be able to react to the ever‑changing needs of the business
- The ability to lead from the front and develop & train the team where required
- A result driven and ambitious individual excited at the opportunity to grow your business
- A passion for the industry and the challenges that come with it
- Energy and motivation to successfully lead and inspire your team
In return, we will provide you with a great package including:
Passion and energy will be key – in return you will be given autonomy and ownership to take this business to new heights and the successful General Manager will have an opportunity to really stamp their own personality onto the operation.
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