Assistant Store Manager London | Portobello Rd

Overview

Hi! We’re Ace & Tate and we make glasses. It sounds fairly simple, and that’s the whole point. Since our start in Amsterdam in 2013 we’re here to inject a good dose of common sense into our industry by making well-designed, quality eyewear accessible to everyone. Great fits that last, for all eyes. Are you ready to make a real impact as an Assistant Store Manager (full time) in our store in London?

Just ask yourself, are you… Cheerful? (Our glass is always half full) Committed? (We walk the talk and deliver) Accessible? ( We are approachable, open-minded, inclusive) Straightforward? (We cut the crap)

Your role in the team

Glasses are only one side of the story; excellent sales advice and customer service are the other. Our Assistant Store managers use their retail experience to assist our clientele, train our Sales Assistants and support our Store Managers. So, you will be:

• Supporting the store manager with day to day management;
• Training a dedicated team to deliver high level customer service;
• Assisting our customers - from polishing lenses over fitting frames to giving tailored style advice.

This job = 90% shopfloor and 10% back office

You can make a difference by employing your people skills, retail experience, and service oriented nature!

Training and onboarding

Don’t worry, we\'ve got you covered with:

• Dedicated onboarding per role;
• 1:1 training with a buddy;
• Online and offline learning environment.

Our jobs are for everyone, even if you don’t have previous optic experience. Even if you don’t wear glasses.

What we’ll offer you as Assistant Store Manager

• An indefinite contract;
• A chance of a yearly raise based on performance;
• The possibility of an 8% monthly bonus for reaching store targets;
• 28 days holiday entitlement, 30 days after one year of service, and 33 days after two years (based on full time employment);
• Full coverage of travel costs (if you live farther than 10 km from work);
• Regular team events;
• Unlimited access to our internal learning portal;
• We care about you; hence we provide you with discounts for gym sessions and unlimited, free access to an online-psychologist through ClassPass and OpenUp;
• Continue to expand your eyewear collection - up to two free pairs of opticals or sunglasses per year and a 20% discount for friends and family;

Did we just describe your dream job? Well, then you might as well apply!
It’s as simple as this:
Click & Apply → Call & Match → Join the team

As a certified B-Corp, we take careful consideration of the impact of the decisions we make at work on the planet and on people. In that way, together, we can continue our goal of becoming a more responsible business.

Ace & Tate is an equal opportunity employer. We are committed to nurturing an inclusive environment for all current and potential employees.

As a certified B-Corp, we take careful consideration of the impact of the decisions we make at work on the planet and on people. In that way, together, we can continue our goal of becoming a more responsible business.

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