Overview
Our partner is looking for an experienced Operations Director to take full ownership of operations across our growing retail footprint. This role requires someone who can be hands-on when needed but also structured and process-driven enough to lay the foundation for sustainable growth. You’ll be responsible for ensuring our operations are efficient, scalable, and always customer ready.
They’re building a brand-new grocery store network — a fresh initiative still in development phase. The core idea behind these stores is to offer exclusively healthy, high-quality products, with a strong focus on thoughtful product selection.
We’re a fast-moving startup — so flexibility, ownership, and a willingness to jump in wherever needed are key. You’ll be joining a team where no job is too small, and speed matters. If you’re motivated by building from scratch, driving impact, and growing with a company — we’d love to meet you.
Responsibilities
- Store Launch & Operations: Lead operational setup for new store openings — from layout planning to stock arrival and tech implementation.
- Process Design & Implementation: Build and refine end-to-end operational processes that support long-term scale.
- Inventory & Supply Chain: Ensure inventory is moving as planned, shelves are stocked, and back-of-house systems are functioning smoothly.
- Tech & Systems Management: Own the day-to-day functioning of in-store tech and payment systems, ensuring minimal downtime.
- Health & Safety Compliance: Set and maintain health and safety standards in line with regulations.
- Team Onboarding & Training: Support training and onboarding of store staff, including process documentation and best practices.
- Travel: Regular travel required between store locations, especially during launch and setup periods.
- 3PL Coordination: Oversee/collaborate with third-party logistics partners as needed.
What We’re Looking For
- Proven experience in operations and/or supply chain management — ideally in retail, FMCG, or startup environments.
- Strong ability to design and implement scalable operational processes.
- Comfortable working in fast-paced, hands-on environments where roles may stretch beyond their title.
- Willingness to travel frequently and be on-site as needed.
- Immediate availability is ideal.
Location
- Soho London
Seniority level
- Director
Employment type
- Full-time
Job function
- Management and Purchasing
Industries
- Retail
Overview
Our partner is looking for an experienced Operations Director to take full ownership of operations across our growing retail footprint. This role requires someone who can be hands-on when needed but also structured and process-driven enough to lay the foundation for sustainable growth. You’ll be responsible for ensuring our operations are efficient, scalable, and always customer ready.
They’re building a brand-new grocery store network — a fresh initiative still in development phase. The core idea behind these stores is to offer exclusively healthy, high-quality products, with a strong focus on thoughtful product selection.
We’re a fast-moving startup — so flexibility, ownership, and a willingness to jump in wherever needed are key. You’ll be joining a team where no job is too small, and speed matters. If you’re motivated by building from scratch, driving impact, and growing with a company — we’d love to meet you.
Responsibilities
- Store Launch & Operations: Lead operational setup for new store openings — from layout planning to stock arrival and tech implementation.
- Process Design & Implementation: Build and refine end-to-end operational processes that support long-term scale.
- Inventory & Supply Chain: Ensure inventory is moving as planned, shelves are stocked, and back-of-house systems are functioning smoothly.
- Tech & Systems Management: Own the day-to-day functioning of in-store tech and payment systems, ensuring minimal downtime.
- Health & Safety Compliance: Set and maintain health and safety standards in line with regulations.
- Team Onboarding & Training: Support training and onboarding of store staff, including process documentation and best practices.
- Travel: Regular travel required between store locations, especially during launch and setup periods.
- 3PL Coordination: Oversee/collaborate with third-party logistics partners as needed.
What We’re Looking For
- Proven experience in operations and/or supply chain management — ideally in retail, FMCG, or startup environments.
- Strong ability to design and implement scalable operational processes.
- Comfortable working in fast-paced, hands-on environments where roles may stretch beyond their title.
- Willingness to travel frequently and be on-site as needed.
- Immediate availability is ideal.
Location
- Soho London
Seniority level
- Director
Employment type
- Full-time
Job function
- Management and Purchasing
Industries
- Retail
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