About the role
At Kinsmen Group, our Solution Architects are responsible for capturing requirements, aligning solutions, and seeing projects through to the point where customers realize value. They act on behalf of the customer, providing project ownership to the wider team and supporting the successful delivery of projects and solutions.
We look for passionate, driven individuals who can lead customer engagement project by project, ensuring only the best outcomes.
Reasonable accommodations
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
What you’ll do
- Work directly with end-users to define system requirements and oversee project delivery in terms of solution alignment to customer needs and expectations.
- Prepare or assist in the preparation of project documentation, including, but not limited to, System Requirements Specifications, Functional Specifications, System Design Specifications, and Data Migration Plans, as necessary.
- Design, configure and unit‑test user interface components and server components according to project specifications.
- Install and configure solutions in client environments as required to support the project team.
- Prepare training materials and perform training for end‑users and system administrators.
- Perform data migration of customer legacy data in conjunction with the technical team.
- Review and provide input to project documentation, including but not limited to the Project Plan, Project Schedule, project estimates, and the Issues and Actions Log.
- Perform solution configuration reviews submitted by other consultants to ensure adherence to standards.
- Keep the project manager apprised of the status of assigned tasks, all key customer communications, and all issues that arise.
- Provide technical support to customers, including troubleshooting and defect resolution, and answering functionality questions by users and administrators.
- Adhere to Kinsmen Group standards and defined methodologies, as outlined in standard operating procedures and guidelines.
- Assist in quality assurance activities, as necessary.
- Serve as technical expert and provide technical assistance for all services employees.
- Assist in the sales process by performing product demonstrations, providing technical guidance and recommendations, and preparing technical estimates.
- Work independently with minimal supervision.
- Consistently complete tasks on schedule or ahead of schedule - and within budget.
- Deliver high‑quality projects with minimal defects.
- Manage the overall development effort for a project and support project management responsibilities as necessary.
Qualifications
- Recognized by customers and coworkers as a technical expert.
- Minimum of 5 years’ experience as a Solution Consultant in the field of Engineering Information Management.
- Minimum experience of 10 projects in the role of Solution Consultant or similar.
- Solid understanding of document management, data‑driven software solutions.
- Full project lifecycle experience.
- Experience in requirements gathering and business analysis.
- Strong verbal and written communication skills.
- Ability to train others and perform demonstrations.
- Solid problem‑solving skills.
- Team player.
- Ability to work in a fast‑paced, dynamic environment.
- Ability to travel up to 30% across UK and North America.
- Self‑motivated.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries
IT Services and IT Consulting
Other details
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