NextStep is an AI-powered career platform designed to support top consulting talent through career transitions. Our platform uses smart matching technology to pair consultants with high-potential opportunities while helping companies access world-class talent.
Head of Operations – London
Compensation: £95K-£120K base salary + equity
What You’ll Be Doing
As Head of Operations, you’ll build the operational foundation that allows a high-growth tech startup to scale without breaking. Your focus will be on turning ad-hoc activities into repeatable systems. Day-to-day, you’ll:
- Own the operating model – Design and implement processes, systems, and frameworks that scale with revenue growth
- Drive operational efficiency – Identify bottlenecks, eliminate waste, and make the business run faster and leaner
- Build cross-functional infrastructure – Create the connective tissue between Product, Sales, Customer Success, and Finance
- Lead key operational initiatives – From go-to-market operations to supply chain optimization to vendor management
- Establish performance metrics – Build dashboards and reporting that give leadership real-time visibility into what’s working
- Manage strategic projects – Take ownership of company-wide initiatives that require operational execution
- Scale the team – Hire, develop, and manage an operations function as the company grows
- Partner with the exec team – Sit at the leadership table and influence decisions on resource allocation, priorities, and growth strategy
You’ll Fit Right In If You Have
- Consulting background – MBB, Big 4, or top-tier operations/strategy firms
- 7+ years in operations – corporate operations, business operations, or operational leadership roles
- Tech or startup exposure – You’ve seen what good (and bad) operations look like in fast-moving environments
- Builder mentality – You don’t just optimize what exists; you create new systems from scratch
- Bias for action – You know when to move fast with 80% certainty vs. when to slow down and get it right
- Cross-functional leadership – You can influence without authority and get teams to row in the same direction
- Strong analytical skills – Data-driven decision making comes naturally, but you don’t let analysis paralysis slow you down
- Scrappiness – You’re comfortable with ambiguity and can toggle between strategic thinking and rolling up your sleeves
If you’ve spent your career in consulting and want to move into a role where you build and run operations, this role is for you. This is your chance to own outcomes and shape how a company scales.
How to Apply
Step 1: Submit your application through NextStepStep 2: Complete your NextStep profile so we can match your background with this roleStep 3: If you’re a strong fit, we’ll facilitate an introduction to the hiring team for next steps
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