Satellite Branch Manager

Job Title

Satellite Manager – Chichester Branch, Rexel West Sussex, England, United Kingdom

Job Overview

As a Satellite Manager, you will manage day‑to‑day branch operations, drive exceptional customer service to ensure repeat sales, and provide training and coaching to the internal sales team and branch assistants to meet service level targets.

Key Responsibilities

• Manage day‑to‑day branch operations and drive business growth.
• Deliver exceptional customer service to secure repeat sales.
• Provide training and coaching to the sales team and branch assistants.
• Ensure service level targets are consistently achieved.
• Drive growth and enhance existing customer relationships with fresh, innovative approaches.

Qualifications & Behaviours

• Collaboration: Building partnerships and working collaboratively with others to meet shared objectives.
• Takes Accountability: Takes action, addresses obstacles to get work done and meets commitments.
• Customer Focus: Building strong customer relationships & delivering customer‑centric solutions.
• Develop Others: Developing people to meet both their career goals & the organisation’s goals.
• Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions.
• Previous management experience within a wholesale or retail environment is desirable.
• Fresh, innovative approach to sales and attracting new customers to drive growth.

Benefits

• Bonuses: Gainshare bonus scheme – reward for growth.
• Time Off: 33 days annual leave (including bank holidays, increasing throughout the years).
• Buy/sell holiday each year.
• Enhanced parental leave.
• Support & Development: Extensive learning opportunities from day one.
• Health & Wellbeing: Private Medical Insurance, free virtual GP service, Healthy Mind Champions.
• Perks: Contributory pension scheme and life assurance; staff discounts; exclusive holiday offers; free financial support and education.

Company

Rexel West Sussex, England, United Kingdom. We welcome people from diverse backgrounds and build a high‑performance culture that drives success and creates value for customers and communities.

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