Solution Architect

Overview

Servers.com – Solution Architect

Job Title — Solution Architect

Location — Guildford office, 2000, Cathedral Square, Cathedral Hill, Guildford GU2 7YL, United Kingdom

Working Hours/Arrangements — 40 hours per week (9am to 6pm, including one hour of unpaid break); Mondays to Thursdays – office based; Fridays – Work from home. Flexible-working will be considered (2 WFH days a week) following completion of probational period.

Salary Range — £100,000 - £120,000 OTE per annum

Reporting to — Artem Dombrovskyi

We offer — See Benefits section for details.

Address: 2000, Cathedral Square, Cathedral Hill, Guildford GU2 7YL, United Kingdom.

We are an Infrastructure as a Service (IaaS) company serving the US, Europe, and Asia, with a focus on industries such as Big Data, Adtech, Fintech, Gaming, iGaming, Blockchain and Streaming.

Note: This description reflects the role as posted; please verify current status with the employer.

Responsibilities

• Overall solution design and product selection.
• Technical discovery: work closely with the customer to gather requirements, identify opportunities and limitations.
• Support the sales team during onboarding of potential new customers.
• Deliver technical presentations, demos, and screencasts to sales teams and customers.
• Report to the product management team about improvements for the product roadmap.
• Coordinate stock availability and deployment timelines with vendors and supply chain managers.
• Learn about new products and technologies in the hosting infrastructure industry.
• Work in Guildford at least 4 days a week, and travel to customer sites and sales events as needed.

Experience / Qualifications / Skills

• Strong understanding of IT infrastructure (cloud, on-prem, hybrid).
• Experience with cloud platforms (AWS, Azure, GCP).
• Confident presenter with customer-facing experience.
• Knowledge of networking, security, and system architecture (VLAN, RAID, CPU and hardware design, IP networking, IP routing and BGP).
• Ability to design scalable, reliable, and cost-effective solutions.
• Ability to create technical documentation and architecture diagrams.
• Ability to explain complex technical topics to non-technical audiences.
• Strong collaboration skills with sales, engineering, and product teams.
• Customer-focused mindset with a problem-solving approach.
• Ability to manage multiple opportunities in parallel.
• Fluent English speaker.

Nice-to-have requirements

• Cloud Engineer, DevOps Engineer, or equivalent experience.
• Terraform: Hands-on experience in writing IaC templates for automating resource deployments.
• Experience as a Solution Architect.
• Experience with baremetal servers hardware.
• Basic scripting.
• STEM bachelor degree.

Equal Opportunity

Servers.com is committed to equality and diversity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please click here to access our Equal Opportunities Policy.

Also, please review our candidate privacy notice in relation to the collection and processing of your personal data. Should you be unsuccessful in your application for the role you have applied for and would like for Servers.com to keep your details for any future roles for twelve (12) months please let us know in writing.

Security / Privacy

Address and policy references are provided for context. For the most current details, consult the employer’s official communications.

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