Head of Tuition Fees and Student Finance
This is a permanent on‑site role based in London, Greenford. Are you a strategic thinker with a passion for financial excellence and student experience? We’re looking for a dynamic Head of Fees and Income to lead the charge in managing tuition fees, billing and income collection across our institution.
What You’ll Be Doing
- Leading the strategic development of tuition fee policies and payment plans
- Overseeing student billing, income collection and debt recovery processes
- Ensuring compliance with UK regulations (CMA, SLC, OfS, etc.)
- Collaborating across departments to enhance the student journey
- Managing a high‑performing team with a focus on service excellence
- Providing insights and reports to senior leadership and governing bodies
What We’re Looking For
- Proven experience in student finance within higher education or a similar environment
- Strong knowledge of UK tuition fee structures and funding models
- Excellent financial acumen and experience with financial systems and reporting tools; strong leadership and team management skills
- Exceptional communication skills and stakeholder engagement abilities
- Demonstrable ability to develop and implement fee policies and procedures aligned with strategic goals
- Experience in managing debt recovery processes and improving income collection efficiency
- Proficiency in data analysis and income forecasting to support financial planning
- Knowledge of compliance requirements related to CMA, SLC, OfS and student finance; ability to work collaboratively across departments and influence senior stakeholders
Desirable
- Experience in private higher education
- Professional finance qualifications (e.g., ACCA, CIMA)
Your Impact
- Drive accurate income forecasting and reporting
- Improve billing efficiency and debt recovery outcomes
- Enhance student satisfaction through clear, responsive fee management
- Support institutional financial health and strategic planning
What We Offer
- 25 days annual leave, plus 8 public holidays
- 1 day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
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