Director, Workplace Experience & Real Estate
Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.
We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.
About The Role
At Nscale, we believe that the workplace is a living expression of our culture. A space where people connect, create, and thrive. As the Director of Workplace Experience and Real Estate, you’ll lead the strategy and execution of how and where we work, combining visionary workplace design with smart, data-driven real estate decisions. You’ll oversee all aspects of Nscale’s physical footprint, from HQ operations to new site openings, ensuring that every space reflects our values, supports hybrid work, and empowers our teams to do their best work. This is a hands‑on, strategic leadership role at the intersection of real estate, facilities, and employee experience, ideal for someone who can think long‑term while delivering excellence day‑to‑day.
Key Responsibilities
Workplace Strategy & Operations
- Develop and execute a comprehensive workplace experience strategy that aligns with business goals and hybrid work practices.
- Oversee the daily operations and long‑term planning of HQ and satellite offices, ensuring a safe, sustainable, and engaging environment.
- Partner closely with IT, People, and Operations to create a seamless digital–physical workplace experience.
- Manage vendor relationships for facilities, maintenance, security, catering, and office services.
- Lead space design, utilization, and optimization projects that reflect Nscale’s evolving needs.
Real Estate Strategy & Portfolio Management
- Own and manage Nscale’s real‑estate portfolio, including site selection, lease negotiations, renewals, expansions, and relocations.
- Develop and execute a long‑term global real‑estate strategy that balances business growth, financial efficiency, and flexibility.
- Partner with Finance, Legal, and external advisors on real‑estate transactions, budgets, and compliance.
- Oversee the delivery of new office projects and build‑outs, ensuring on‑time and on‑budget completion.
- Monitor occupancy trends and market benchmarks to inform strategic decisions and ensure cost efficiency.
Culture & Employee Experience
- Design and deliver workplace programs that foster community, belonging, and engagement across hybrid and in‑person teams.
- Partner with People, Communications, and DEI to create inclusive workplace experiences that reflect company culture.
- Continuously gather employee feedback and workplace analytics to improve satisfaction and effectiveness.
- Ensure all spaces embody Nscale’s brand, values, and sustainability principles.
Leadership & Team Development
- Lead and inspire a multidisciplinary team spanning facilities management, real estate, and workplace experience.
- Foster a culture of service, accountability, and continuous improvement.
- Partner across the organization to align workplace and real‑estate strategies with company priorities.
Sustainability & Financial Stewardship
- Own the budgeting process for real‑estate and workplace operations, ensuring efficient and transparent use of resources.
- Integrate sustainability and wellness standards into design, operations, and vendor practices.
Qualifications
- 10+ years of experience in workplace experience, real‑estate, or facilities leadership, ideally within a high‑growth or hybrid organization.
- Proven track record in real‑estate portfolio management, including lease negotiation and multi‑site expansion.
- Experience leading workplace operations, office build‑outs, and cross‑functional transformation projects.
- Strong analytical, financial, and vendor management capabilities.
- Excellent communication and stakeholder management skills — able to influence at all levels.
- Passion for creating people‑centered, high‑performance workplaces that embody company culture.
What Success Looks Like
- Nscale’s HQ is a dynamic, collaborative hub that energizes and connects employees.
- Real‑estate strategy is proactive, cost‑efficient, and aligned with business growth.
- Employees consistently rate the workplace experience as a driver of engagement and performance.
- Operations run seamlessly and sustainably, with a strong focus on employee well‑being and inclusion.
- The physical workplace becomes a strategic advantage in how Nscale attracts, retains, and empowers talent.
What We Can Offer You
- Opportunity to play a critical role in safeguarding the assets and operations of a cutting‑edge digital infrastructure and AI compute company.
- A collaborative, supportive, and innovative environment where your contributions will make a real impact.
- A competitive compensation package (base + equity) with reviews every 12 months.
- Work at one of the fastest‑growing tech startups, backed by top PE/VC firms.
- A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo, and owning your impact. Always with our complete support.
- Flexibility: We see you as individuals first, employees second. This approach includes all the expected perks but goes beyond that to offer true flexibility. We’re proud to be a workplace that trusts our Nscalers to excel in their roles while giving you the freedom to shape your day.
At Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio‑economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.
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