Overview
Harte Recruitment is partnering with a leading independent estate and letting agency with a strong presence in the property sector. Renowned for their expertise in residential lettings, property management and sales. They’re now seeking a Head of Property Management to join their experienced team in Newcastle. This is a great opportunity for a confident, proactive professional ready to take the next step in their property career.
The Package
- Up to £35k basic, with OTE £40k plus!
- Monday to Friday 8:45am – 5:00pm, (no weekends)
- Career progression opportunities in a fast-growing sector
- Buzzing, supportive team environment where success is celebrated
- Regular charity events and team initiatives
- Free street parking available
The Head of Property Management Role
- Support Property Managers across the lettings department
- Monitor property management processes to ensure compliance with core procedures
- Arrange training for new and current staff to achieve required competency levels
- Conduct regular meetings with Property Managers
- Keep Property Managers up to date with latest Fire & Safety legislation
- Monitor Branch Organiser to ensure all tasks are covered and no errors remain
- Balance PM workloads and provide adequate cover across defined areas
- Review and sign off project management tasks
- Oversee TDS deposit disbursement and ending registration
- Review TDS disputes prior to adjudication
- Conduct quarterly reviews for Property Managers alongside Managing Director
- Review and resolve complaints prior to escalation
The Person
- Previous experience as a Senior Property Manager (required)
- Customer-focused with experience in a service-oriented environment
- Strong administrative and IT skills and high attention to detail
- Experience supporting or mentoring colleagues
- Able to manage multiple priorities and balance workloads
- Positive, approachable, and proactive in a team environment
- ARLA or property related qualification is ideal
Seniority level
Employment type
Job function
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