Legal Call Center Team Lead - Customer Service & Ops

A dynamic consulting firm in Liverpool is seeking a proactive Call Centre Team Leader to manage daily operations and support a focused team in delivering exceptional customer service. This role requires a proven track record in leadership with at least 3 years of experience. Key responsibilities include managing workloads, ensuring service levels, and developing team capabilities. The ideal candidate will be organized, solution-oriented, and able to make day-to-day decisions effectively. Competitive benefits package offered. #J-18808-Ljbffr