Overview
Be among the first 25 applicants. Glassworks is a London fashion brand focused on scalable channels, sustainable fabrics, and a strong customer focus. The role is for a Retail Store Manager to oversee one Glassworks retail location, lead a store team, and report into the Retail Area Manager.
UK Visa Programme: This position offers UK visa sponsorship for eligible international candidates who have completed a Masters degree in any discipline at any UK university. Applicants who want access to a UK visa and path to citizenship, now or in the future, are welcome to apply.
Responsibilities
- Managing the people, brand/store environment standards and store operations to achieve daily/weekly/monthly targets and ensuring best-in-class customer service and satisfaction scores;
- Managing the retail team including regular meetings, personal development plans/appraisals, and commission/contest rewards;
- Recruiting and delivering new staff training/onboarding process and continued staff training for new information/procedures;
- Monitoring the store sales targets/KPIs and managing the team and operations to achieve excellent store performance marks in monthly management reviews;
- Planning and distributing the staffing schedule keeping labour costs within budget;
- Overseeing the stock delivery, stock transfer and stock room maintenance processes;
- Developing creative strategies (e.g., new product, VM ideas) to maximise the role of the store within the territory;
- Effectively managing performance and corrective action processes in conjunction with Human Resources.
Qualifications
- 2+ years of retail management experience is essential, preferably in women’s fashion. This position is perfect for a former small boutique manager who loves small teams and personal shopping experiences.
- You must be passionate about the Glassworks London brand/products, have clear styling ability, and love communicating with people – customers and team members alike
- A natural ability to identify stand out sales talent, and the drive and maturity to train, develop and manage retail teams
- A detailed understanding of retail KPIs (revenue, ATV, UPT, profit) and a clear track record of success in your previous work experience
- A clear track record of taking ownership of the performance of your store and team including initiatives that you introduced that drove success
- IT skills – comfortable using and learning new technologies (Microsoft Excel, POS systems, barcoding software). Training will be provided, but you should be a quick learner and able to sort out basic technology issues independently
Employment perks
- Pension scheme
- Commission scheme
- Generous employee discount
- Vibrant team culture
Overview
Be among the first 25 applicants. Glassworks is a London fashion brand focused on scalable channels, sustainable fabrics, and a strong customer focus. The role is for a Retail Store Manager to oversee one Glassworks retail location, lead a store team, and report into the Retail Area Manager.
UK Visa Programme: This position offers UK visa sponsorship for eligible international candidates who have completed a Masters degree in any discipline at any UK university. Applicants who want access to a UK visa and path to citizenship, now or in the future, are welcome to apply.
Responsibilities
- Managing the people, brand/store environment standards and store operations to achieve daily/weekly/monthly targets and ensuring best-in-class customer service and satisfaction scores;
- Managing the retail team including regular meetings, personal development plans/appraisals, and commission/contest rewards;
- Recruiting and delivering new staff training/onboarding process and continued staff training for new information/procedures;
- Monitoring the store sales targets/KPIs and managing the team and operations to achieve excellent store performance marks in monthly management reviews;
- Planning and distributing the staffing schedule keeping labour costs within budget;
- Overseeing the stock delivery, stock transfer and stock room maintenance processes;
- Developing creative strategies (e.g., new product, VM ideas) to maximise the role of the store within the territory;
- Effectively managing performance and corrective action processes in conjunction with Human Resources.
Qualifications
- 2+ years of retail management experience is essential, preferably in women’s fashion. This position is perfect for a former small boutique manager who loves small teams and personal shopping experiences.
- You must be passionate about the Glassworks London brand/products, have clear styling ability, and love communicating with people – customers and team members alike
- A natural ability to identify stand out sales talent, and the drive and maturity to train, develop and manage retail teams
- A detailed understanding of retail KPIs (revenue, ATV, UPT, profit) and a clear track record of success in your previous work experience
- A clear track record of taking ownership of the performance of your store and team including initiatives that you introduced that drove success
- IT skills – comfortable using and learning new technologies (Microsoft Excel, POS systems, barcoding software). Training will be provided, but you should be a quick learner and able to sort out basic technology issues independently
Employment perks
- Pension scheme
- Commission scheme
- Generous employee discount
- Vibrant team culture
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