Boutique Manager – Fashion

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Overview

Be among the first 25 applicants. Glassworks is a London fashion brand focused on scalable channels, sustainable fabrics, and a strong customer focus. The role is for a Retail Store Manager to oversee one Glassworks retail location, lead a store team, and report into the Retail Area Manager.

UK Visa Programme: This position offers UK visa sponsorship for eligible international candidates who have completed a Masters degree in any discipline at any UK university. Applicants who want access to a UK visa and path to citizenship, now or in the future, are welcome to apply.

Responsibilities

  • Managing the people, brand/store environment standards and store operations to achieve daily/weekly/monthly targets and ensuring best-in-class customer service and satisfaction scores;
  • Managing the retail team including regular meetings, personal development plans/appraisals, and commission/contest rewards;
  • Recruiting and delivering new staff training/onboarding process and continued staff training for new information/procedures;
  • Monitoring the store sales targets/KPIs and managing the team and operations to achieve excellent store performance marks in monthly management reviews;
  • Planning and distributing the staffing schedule keeping labour costs within budget;
  • Overseeing the stock delivery, stock transfer and stock room maintenance processes;
  • Developing creative strategies (e.g., new product, VM ideas) to maximise the role of the store within the territory;
  • Effectively managing performance and corrective action processes in conjunction with Human Resources.

Qualifications

  • 2+ years of retail management experience is essential, preferably in women’s fashion. This position is perfect for a former small boutique manager who loves small teams and personal shopping experiences.
  • You must be passionate about the Glassworks London brand/products, have clear styling ability, and love communicating with people – customers and team members alike
  • A natural ability to identify stand out sales talent, and the drive and maturity to train, develop and manage retail teams
  • A detailed understanding of retail KPIs (revenue, ATV, UPT, profit) and a clear track record of success in your previous work experience
  • A clear track record of taking ownership of the performance of your store and team including initiatives that you introduced that drove success
  • IT skills – comfortable using and learning new technologies (Microsoft Excel, POS systems, barcoding software). Training will be provided, but you should be a quick learner and able to sort out basic technology issues independently

Employment perks

  • Pension scheme
  • Commission scheme
  • Generous employee discount
  • Vibrant team culture

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Company: Glassworks London
Apply for the Boutique Manager – Fashion
Location: London
Job Description:

Overview

Be among the first 25 applicants. Glassworks is a London fashion brand focused on scalable channels, sustainable fabrics, and a strong customer focus. The role is for a Retail Store Manager to oversee one Glassworks retail location, lead a store team, and report into the Retail Area Manager.

UK Visa Programme: This position offers UK visa sponsorship for eligible international candidates who have completed a Masters degree in any discipline at any UK university. Applicants who want access to a UK visa and path to citizenship, now or in the future, are welcome to apply.

Responsibilities

  • Managing the people, brand/store environment standards and store operations to achieve daily/weekly/monthly targets and ensuring best-in-class customer service and satisfaction scores;
  • Managing the retail team including regular meetings, personal development plans/appraisals, and commission/contest rewards;
  • Recruiting and delivering new staff training/onboarding process and continued staff training for new information/procedures;
  • Monitoring the store sales targets/KPIs and managing the team and operations to achieve excellent store performance marks in monthly management reviews;
  • Planning and distributing the staffing schedule keeping labour costs within budget;
  • Overseeing the stock delivery, stock transfer and stock room maintenance processes;
  • Developing creative strategies (e.g., new product, VM ideas) to maximise the role of the store within the territory;
  • Effectively managing performance and corrective action processes in conjunction with Human Resources.

Qualifications

  • 2+ years of retail management experience is essential, preferably in women’s fashion. This position is perfect for a former small boutique manager who loves small teams and personal shopping experiences.
  • You must be passionate about the Glassworks London brand/products, have clear styling ability, and love communicating with people – customers and team members alike
  • A natural ability to identify stand out sales talent, and the drive and maturity to train, develop and manage retail teams
  • A detailed understanding of retail KPIs (revenue, ATV, UPT, profit) and a clear track record of success in your previous work experience
  • A clear track record of taking ownership of the performance of your store and team including initiatives that you introduced that drove success
  • IT skills – comfortable using and learning new technologies (Microsoft Excel, POS systems, barcoding software). Training will be provided, but you should be a quick learner and able to sort out basic technology issues independently

Employment perks

  • Pension scheme
  • Commission scheme
  • Generous employee discount
  • Vibrant team culture

#J-18808-Ljbffr…

Posted: April 11th, 2026