Overview
Job Title: Site Manager, Wallingford, Interim
Reference: 457
Summary of the Site Manager role:
Our client is seeking an experienced Site Manager to support the General Manager in delivering a Soft Facilities Management contract, primarily focused on cleaning and catering services, across a secure and operationally sensitive site. This hands-on role requires a service-oriented manager with strong operational skills to ensure the smooth day-to-day delivery of contract requirements. Candidates must be eligible for BPSS clearance.
Responsibilities / Deliverables
- To plan, organise, and manage the delivery of all Soft Facilities Management (FM) services, including cleaning and catering, across operational business areas.
- Ensure service standards, as defined by the Service Level Agreement (SLA), Key Performance Indicators (KPIs), and contractual terms, are met, maintained, and continuously improved.
- Support the development and expansion of services to meet both client and commercial objectives, while maintaining strict budgetary control within the operational scope.
- To contribute to the growth of all services to meet the client and commercial expectations whilst maintaining strict budgetary control.
- Foster collaborative business relationships in line with industry best practices and the organisation’s values.
- Lead and manage the performance of a designated group of direct reports, ensuring accountability, development, and alignment with operational goals.
Skills, Experience & Qualifications
- Proven experience in a management role within the Soft FM sector, with a strong understanding of service delivery in cleaning and catering.
- Previous experience of managing and leading a team with the ability to motivate and guide teams effectively.
- Good numerical, interpersonal, and communication skills, with the ability to convey information clearly both verbally and in writing.
- Sound knowledge of health & safety and food safety regulations within a facilities management context.
- Confident decision-maker with the ability to act independently and take initiative.
- Comfortable working autonomously while contributing effectively within a team environment.
- Proficient in Microsoft Office applications, including Word, Excel, and Outlook.
- High attention to detail and commitment to maintaining service standards.
- Strong analytical skills with the ability to identify issues, develop opportunities, and implement innovative solutions.
- Eligibility for BPSS clearance, including a Basic DBS check.
- Experience working within a military or similarly structured environment.
- Previous success in a comparable management role within Soft FM.
- Health and Safety qualification (e.g., IOSH Managing Safely or equivalent).
- Food Safety qualification (e.g., CIEH Level 3 or equivalent).
Location & Start
Location: Wallingford, on-site
Start Date: Immediate
Duration: 3+ months (potential for temp-to-perm transition)
Application
Application Deadline: Open until filled – early application is encouraged as we review applications throughout the advertising period and reserve the right to close the advert early, subject to the volume of applications received.
Right to Work: Applicants must have full and ongoing right to work in the UK. We do not offer visa sponsorship or accept candidates requiring future visa support.
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