Overview
We\'re the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world\'s air travel industry. You\'ll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA.
Purpose
Leads and manages cross-functional Bid Teams across a matrix structure. Will successfully close new and renewal business opportunities related to strategic large and/or complex solutions. Responsible for people management and development of a team of Bid Managers based in locations across the world. Responsible for defining the bid process and driving continued transformation to enable SITA to improve bid efficiency and achieve growth targets.
Responsibilities
- Manage all aspects of assigned bids from qualification to contract signature. Lead and coordinate activities of cross-functional bid team.
- Develop the optimum bid strategy and appropriate levels of response to successfully win each strategic contract.
- Develop the overall bid plan and build/manage the virtual Bid Team to achieve bid deliverables; identify potential partners and negotiate/contract with them.
- Own the submission to the customer.
- Coordinate the negotiation team in the pre-contract stage with the Customer, including setting up commercial partnerships and underpinning contracts to support contract deliverables; involve relevant internal expertise to close commercial, financial, and legal issues.
- Plan for a smooth transition from the Bid Team to the delivery team upon contract signature.
- Manage the approval process for the bid (technical and commercial) in line with corporate guidelines.
- Prepare and present SITA\'s response to the Customer.
- Communicate progress regularly to senior management and stakeholders; escalate major issues as needed.
- Lead Bid Management function for the Borders business unit. Own the Bid Process.
Experience
- Proven ability to lead, motivate and inspire diverse bid teams across multiple locations.
- Experience in border management, aviation industry or IT is a plus.
- Hands-on experience in leading complex bids and proposals; exposure to the vendor side is a plus.
- Experience in developing successful relationships at all levels within the organization.
- Experience in managing teams to perform under pressure and meet tight deadlines.
- Preferably worked in a multinational company.
- Experience bidding to governments in various countries and regions worldwide.
Knowledge & Skills
- Skilled people manager, able to mentor and develop the capabilities of other bid and proposal managers.
- Relevant understanding of border management processes or airport/airline operations is an advantage.
- In-depth knowledge of the bid process and best practices.
Professional Competencies
- Accuracy and Attention to Detail
- Commercial Acumen
- Contracts Review
- Cross-team integration
- Graphic Tools
- Negotiating
- Networking and influencing
- Partnering for Clients\' Success
- Planning: Tactical Strategic
- Products and Services
- RFP experience
- Sales Closing and Agreements
- Sales Proposals and Presentations
- Sales Scoping and Qualification
- System and Technology Integration
- Technical Writing/Documentation
Core Competencies
- Adhering to Principles & Values
- Communication
- Creating & Innovation
- Customer Focus
- Developing Talent
- Impact & Influence
- Leading Execution
- Managing Performance
- Results Orientation
- Teamwork
Education & Qualifications
- Bachelors degree or equivalent professional experience required
- Bid management or proposal management certification such as APMP is preferred.
What We Offer
We\'re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We\'re proud of our inclusive environment. Our offices are comfortable and fun places to work, and we offer flexible options to work from home.
Flex Week: Work from home up to 2 days/week (depending on team needs)
Flex Day: Make your workday fit your life and plans.
Flex-Location: Take up to 30 days a year to work from any location in the world.
Employee Wellbeing: Employee Assistance Program (EAP) for you and dependents 24/7, 365 days/year. Champion Health for wellbeing needs.
Professional Development: Training platforms, including LinkedIn Learning.
Competitive Benefits: Benefits that align with local market and employment status.
Equal Opportunity: SITA is an Equal Opportunity Employer. We value a diverse workforce. We encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
Seniority level
Employment type
Job function
- Sales and Business Development
Industries
- Pharmaceutical Manufacturing
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