Job Title: Warehouse Manager
Location: Uxbridge, UK
The Nippon Express Group stands as a prominent global logistics service provider, with its Headquarters located in Tokyo, Japan. Our extensive portfolio encompasses a variety of services, including air and ocean freight forwarding, cargo handling, relocation services, and warehousing operations. With a workforce exceeding 73,000 professionals across more than 50 countries and regions, the NX Group is distinguished by its extensive international reach.
Nippon Express are seeking an experienced and results-oriented Warehouse Manager with comprehensive experience in Freight Forwarding and an in-depth knowledge of regulatory compliance (CAA, GDP, H&S, and Air Export), to lead and enhance our warehouse operations at our London, Uxbridge branch. As Warehouse Manager, you will oversee a team of Assistant Managers, Supervisors, and Warehouse Operatives in a 24/7, 365-day logistics operation, which will require a proactive approach and strategic leadership to drive performance and efficiency.
Key Responsibilities:
- Leadership & Team Management
- Oversee and manage Senior Team responsible for daily operations
- Support one GDP Manager
- Provide leadership and development
- Foster teamwork and high performance
- Ensure clear communication
- Operations Management
- Supervise Air and Ocean import/Export logistics
- Optimise distribution and fulfilment
- Develop operational strategies
- Compliance & Regulatory Adherence
- Ensure compliance with CAA, GDP, H&S, and Customs-Bonded standards
- Maintain documentation and audits
- Implement compliance programs
- Performance Monitoring & Reporting
- Track KPIs
- Identify gaps and corrective actions
- Prepare reports
- Continuous Improvement
- Implement best practices
- Lead safety and quality initiatives
- Upgrade technology
- Customer Service & Stakeholder Engagement
- Ensure high customer satisfaction
- Resolve customer issues
- Build strong client relationships
- Reporting & Presentations
- Use Excel for reporting
- Create PowerPoints for customers
What does the right candidate look like?
- 7–10 years warehouse management experience
- Knowledge of Air & Ocean processes
- Strong understanding of CAA, H&S, GDP
- Proven leadership experience
- Excellent communication skills
- Proficiency in Excel and PowerPoint
- Experience with WMS systems
Benefits
- Competitive salary and benefits
- Car allowance: £7,000
- Growth opportunities
- Collaborative environment
- Exposure to global markets
- Life Assurance
- Private Healthcare & EAP
- 25 days holiday + bank holidays
- Free parking
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