Business Process Improvement Lead
A leading provider of healthcare services is seeking a Business Process Improvement Lead to drive process excellence and business scalability during a period of significant transformation.
Location: Midlands (Hybrid)
Seniority Level
Employment Type
Job Function
- Project Management and Health Care Provider
Industries
- Hospitals and Health Care
The Role
- Lead cross‑functional process improvement initiatives across HR, finance, quality, and operations.
- Simplify workflows and reduce duplication to prepare the organisation for future growth.
- Work with leadership teams to embed lean methodologies and develop a culture of continuous improvement.
- Influence change through evidence‑based process design, strong stakeholder engagement, and clear communication.
- Support upcoming system implementations by ensuring business processes are ready for technology enablement.
The Person
- Experienced process improvement leader, ideally from a regulated, multi‑site or transformation‑driven organisation.
- Lean Six Sigma or business analysis qualified, confident in applying structured methodologies.
- Excellent communicator who can challenge constructively and gain buy‑in across all levels.
- Adaptable and pragmatic, capable of balancing long‑term design with immediate operational needs.
- Passionate about helping people and systems work smarter, not harder.
Why Apply
This is an opportunity to help design how a national organisation operates, simplifying processes, clarifying accountability, and ensuring it can grow sustainably over the next five years. You’ll work with a committed senior team, drive tangible improvement, and build a scalable foundation for the future.
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