Overview
Jigsaw Richmond Upon Thames, England, United Kingdom
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By adopting the values of Style & Truth across the whole business – from recruitment to product – we safeguard the long-term health of the brand, and we create more than just fashion. Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting edge photographers, up-and-coming models, and renowned architects. This role sits within Digital Trade and is aimed at managing the product launch process and site merchandising for Jigsaw.com.
Role purpose: Responsible for managing the product launch process across all Jigsaw.com working with merch, copy and photography teams to ensure timely launch of all products. Manage the website category hierarchy, filters and navigation as well as search and merch execution across categories, internal search and product recommendations.
Responsibilities
- Manage the end-to-end asset launch process, ensuring copy, image and product information is delivered on time to ensure items go live on stock arrival into the warehouse. Troubleshoot any price/image/copy issues online. Work with key stakeholders to achieve this.
- Perform daily site walks on the website to ensure accuracy of product information, pricing, promotions and merchandising rules.
- Brief the design team on content changes for campaign launches, seasonal changes and new services in a clear and concise way to ensure assets are created in time for launch dates.
- Upload content across Homepage, PLPs, PDPs, and Blogs in the Shopify back office
- Create new categories, manage the category hierarchy, internal search terms and on-site navigation.
- Create and maintain discount codes for site-wide launch codes, influencer codes and staff discount codes ensuring they are all recorded on a tracker and provide insights into performance
- Manage Shopify back office to ensure the system and apps are up to date and working efficiently
- Work alongside the business transformation team on new website enhancements and support with troubleshooting issues and testing website fixes
- Support the Trading Manager on day-to-day and weekly reporting of site performance using GA4 and internal reporting systems
Skills, knowledge and experience
- Logical and methodical with an eye for detail
- Flexible and able to adapt to business/trade changes
- Able to work in a fast paced environment
- Good written and verbal communication
- 1 year executive experience in Head Office
Benefits
- Fantastic staff discount schemes – up to 50% (and 70% on 5 items per season)
- Access to the Retail Trust – Jigsaw’s wellbeing and benefits provider, for a whole host of resources, support and discounts
Details
- Employment type: Full-time
- Seniority level: Not Applicable
- Job function: Marketing, Sales, and Administrative
- Industries: Retail and Fashion Accessories Manufacturing
Notes: Referrals increase your chances of interviewing at Jigsaw by 2x.
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