Job Title: Technical Delivery Manager
Location: Warwickshire (hybrid working – 2 days in the office per week; candidates within commuting distance are preferred)
Pay range
This range is provided by Morson Edge (Technology). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Morson Edge (Technology)
The Role
You will be instrumental in driving the technical delivery of digital products and solutions, working closely with internal engineering teams, customers, and stakeholders to ensure robust and timely implementations. The role centres on understanding customer requirements, shaping technical delivery approaches, and integrating digital solutions seamlessly into customer environments.
You will take ownership of sprint planning and delivery execution, oversee development cycles, and ensure alignment with delivery milestones, architectural standards, and quality expectations. You will develop deep technical product knowledge from the outset, enabling you to support users, guide technical decisions, and provide post‑implementation support.
Key Responsibilities
- Technical Delivery Ownership: Own end-to-end technical delivery for customer implementations, from design through build, test, and release, ensuring solutions are delivered at pace without compromising quality, security, or reliability.
- Agile Planning & Execution: Lead sprint planning, backlog refinement, and delivery ceremonies with engineering teams, translating customer and platform requirements into clear, prioritised technical work.
- Engineering & Architecture Collaboration: Partner with developers, architects, and QA to shape implementation approaches, manage dependencies, resolve blockers, and ensure alignment with platform standards.
- Customer & IT Engagement: Act as the primary technical delivery interface for customers and their IT teams, coordinating environments, integrations, data migration, access, and security requirements.
- Technical Implementation & UAT: Oversee configuration, integration, deployment, and UAT activities to ensure solutions are robust, testable, and ready for real‑world use.
- Quality, Risk & Release Management: Proactively manage technical risks, non‑functional requirements, and release quality, supporting smooth go‑lives and stable live service.
- Outcome‑Focused Delivery: Use metrics and feedback to ensure technical solutions deliver the intended customer outcomes in production.
- Continuous Improvement: Drive improvements across delivery practices, tooling, and ways of working to increase velocity, quality, and team effectiveness.
- Reporting: Provide clear, outcome‑focused reporting on delivery progress, risks, incidents, and trends.
Skills & Experience
- Proven experience delivering technical implementations in product‑led or engineering‑driven environments.
- Strong knowledge of agile delivery practices, including sprint planning and backlog management.
- High level of technical literacy across architecture, integrations, APIs, environments, data, and non‑functional requirements.
- Experience working directly with customers and client IT teams, managing technical dependencies and risks.
- Proactive, collaborative, and able to unblock teams in complex delivery contexts.
- Clear communicator, able to translate technical detail for varied audiences.
- Resilient and delivery‑focused in fast‑paced environments.
- Comfortable working hands‑on in agile teams.
- Delivery of SaaS or platform‑based products, including third‑party or enterprise integrations.
- Experience with modern delivery tooling (e.g. Jira, Azure DevOps, CI/CD pipelines, cloud platforms).
- Coordinating releases across multiple teams, including dependency and environment management.
- Understanding of security, data protection, and non‑functional requirements.
- Experience contributing delivery insights into product roadmaps or technical decision‑making.
- Exposure to scaling delivery practices in growing product organisations.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Product Management and Information Technology
Industries
IT Services and IT Consulting and Software Development
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