Product Specialist

Company: Arthur Recruitment

Location: London

Posted: April 11th, 2026

This range is provided by Arthur Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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Senior Recruitment Consultant | Tech, Change & Transformation | Data & Cyber | Arthur - Insurance Sector Specialist

Lloyd’s / London Insurance Market Essential

Location: City of London (Hybrid – 3 to 4 days in the office)

Type: Permanent

Arthur has partnered with a leading Lloyd’s managing agency and specialist underwriter, writing over £500m in GWP across nine core classes. Backed by private equity and driven by data, innovation, and expertise.

The Role: Product Expert

They are introducing a brand-new role in their technology team—Product Expert—to take full ownership of their Workbench platform. This is a transformative business-critical application at the heart of the Technology Transformation Programme (TTP), initially supporting Underwriting and evolving to integrate other business functions over time.

You'll work closely with Underwriters, third-party vendors, and the wider tech team, ensuring the Workbench evolves to meet user needs while maintaining the scalability and flexibility needed for growth.

What You'll Be Doing

Become the go-to expert for the Workbench application—own it, shape it, grow it.
Engage directly with Underwriting and other internal stakeholders to gather, challenge, and document requirements.
Manage relationships with third-party vendors, ensuring alignment with their development roadmap.
Oversee enhancement and bug fix cycles, prioritising needs across user teams.
Support onboarding, training, documentation, and user adoption across business units.
Define and monitor KPIs, track product usage, and champion continuous improvement.
Lead Product Working Groups, drive stakeholder engagement, and support change management.
Ensure integration and collaboration with related tech platforms and applications.

What We're Looking For

3–4+ years’ experience in Product, Business Analysis, or Project Coordination.
Stakeholder-focused: confident communicator who can translate technical jargon into business terms.
A problem-solver: logical, detail-oriented, and solutions-driven.
Familiarity with the Workbench concept, or similar platforms/tools.
Vendor management experience – able to coordinate with third-party developers.
Curiosity, initiative, and the drive to become a subject matter expert.

Bonus Points:

Background in Underwriting Support, Business Analysis, or similar regulated environments.
Exposure to BI or SQL is helpful, but not required.
Previous experience in a smaller, agile tech team.

The Interview Process

Discovery Call – 30 mins with Niamh + stakeholder
1st Interview – 45 mins focused on experience, stakeholder engagement & product thinking
Final Interview – 45 mins with senior tech leaders

Ready to Own a Game-Changing Product?

Apply now!!

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Information Technology
Industries
Insurance

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