We are a leading provider of pharmacovigilance analytics software for the pharmaceutical industry, delivering innovative, data-driven solutions that help clients enhance drug safety, regulatory compliance, and operational efficiency.
We are seeking a Consulting Technology Project Manager to manage client implementation projects for our Pharmacovigilance SaaS solutions. The ideal candidate will be a dynamic client facing services professional with extensive project management experience in the life science technology domain. This is a strategic role requiring deep project management expertise, pharmaceutical domain knowledge, and excellent leadership skills.
This role is ideal for a highly experienced, strategic thinker with deep domain expertise in software delivery for the pharmaceutical industry—particularly in the areas of pharmacovigilance, safety, and regulatory technology.
Key Responsibilities
- Lead end-to-end project management of client software implementations, upgrades, and integrations.
- Develop and manage project plans, including timelines, budgets, and resource demand, and author project initiation documents.
- Coordinate cross-functional, global teams to ensure successful project delivery.
- Serve as the primary point of contact for senior client stakeholders, ensuring clear communication and strong relationship management.
- Ensure the accuracy, reliability, and performance of all project deliverables.
- Monitor project progress and performance, identifying and mitigating risks and issues as they arise.
- Facilitate regular project status meetings and provide updates to stakeholders.
- Actively manage project scope and costs, ensuring any changes are documented and approved through formal change control processes.
- Develop and maintain comprehensive project documentation, including project initiation documents, risk management plans, and post-project reviews.
- Ensure all projects comply with industry regulations, particularly those related to pharmacovigilance and data privacy (e.g. GxP, GDPR).
- Coordinate and manage interactions with third-party vendors, consultants, and partners to ensure successful delivery and integration of external components or services.
- Support continuous improvement of project management processes, tools, and best practices within the organization.
- Mentor and guide junior project managers and team members, fostering a collaborative and high-performance team environment.
Essential Experience and Qualifications
- Bachelor's or Master's degree in Computer Science, Information Technology, Project Management, or a related field.
- 8+ years of experience in project management, with at least 5 years in a senior or lead role delivering software solutions to pharmaceutical or life sciences clients.
- Proven experience managing pharmacovigilance, clinical, or regulatory technology projects.
- Knowledge of pharmacovigilance workflows and regulatory standards (e.g., ICH E2E, GVP Modules, FDA, EMA).
- Expertise in project management methodologies (e.g., Agile, Scrum, Waterfall).
- Proficiency in project management tools (e.g., Microsoft Project, Jira, SmartSheet).
Preferred Experience and Qualifications
- Familiarity with signal detection, case management, and safety databases (e.g., Argus, ARISg).
- Familiarity with cloud-based solutions and big data technologies.
- Technical background with experience in software development or IT infrastructure.
- Knowledge of regulatory requirements and industry standards for technology solutions.
- Certification in project management (e.g., PMP, PRINCE2).
What We Offer
- Opportunity to work with a dynamic and innovative team and world-class clients.
- Professional development and growth opportunities.
- A collaborative and inclusive work environment.
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