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Senior Product Manager at Randstad
Job title: Senior Product Manager
Location: London
Job Overview
We are seeking a highly skilled Senior Product Manager to help us lead and deliver one of the most innovative projects in our portfolio: the implementation of our Making Tax Digital proposition. This initiative is in response to upcoming UK legislation in April 2026, requiring sole traders and landlords to file their taxes more frequently and directly through software solutions.
This is a pivotal moment as we aim to deliver a best-in-class solution that attracts all customers who will be in need of software that helps them manage their tax obligations. To achieve this, we need an experienced product leader with a track record of driving zero-to-one product launches and turning complex user needs into innovative and scalable solutions.
This role involves collaborating closely across product development, go-to-market, and design teams to craft and execute our proposition. Beyond product execution, the ideal candidate will lead the pilot programme with early adopters, ensuring seamless user testing and feedback integration while resolving issues alongside the product teams.
This role offers the chance to define and execute the strategy for a game-changing product proposition, directly impacting how UK customers navigate digital tax filing.
If you\'re customer-obsessed, thrive in collaborative environments, and have experience building transformative software and mobile app solutions, this may be the opportunity for you to make a lasting impact on the future of tax filing in the UK.
Responsibilities
- Strategic leadership: Lead the development and execution of the Making Tax Digital proposition, ensuring alignment with both customer needs and business strategy.
- Zero-to-one product innovation: Take ownership of launching innovative product solutions that solve complex compliance needs and capture new market opportunities.
- Customer-led design: Actively engage with customers through interviews, usability testing, and pilot programs to define and refine the product vision.
- Cross-functional collaboration: Work closely with product development, design, go-to-market, and scrum teams to ensure successful execution of the roadmap.
- Pilot program management: Partner with customers and agents in our early adopter program (a year ahead of legislation) to test the product, gather actionable feedback, and resolve any issues alongside the team.
- Execution at scale: Prioritise backlog tasks, manage day-to-day activities within the scrum team, and balance long-term strategic thinking with operational excellence.
- Progress updates to leadership: Regularly report on project milestones, customer insights, and progress against KPIs to senior leadership, driving alignment and accountability.
- Accounting software expertise: Leverage a background in accounting software to anticipate user needs, build workflows tailored to financial professionals, and deliver value through intuitive solutions.
Qualifications
- Proven zero-to-one product launch experience: Demonstrated ability to bring innovative solutions from concept to market while navigating ambiguity.
- Customer-focused mindset: Strong experience conducting customer interviews and leveraging insights to shape product strategy and execution.
- Experience implementing detailed solutions for complex use cases (e.g., accounting, compliance, or financial software).
- Expertise in delivering transformative mobile app experiences that delight and engage end users.
- Background in accounting software or financial technology is highly preferred.
- Skilled at cross-team collaboration: Proven ability to coordinate and align efforts across product, design, engineering, and go-to-market teams.
Skills
- Running pilot programs or managing early-adopter testing, with a focus on resolving issues and driving impactful learnings.
- Ability to prioritise ruthlessly and adapt quickly, balancing short-term delivery with long-term strategic thinking.
- Leadership communication: Strong reporting skills with the ability to keep leadership informed of milestones, risks, and solutions.
- Comfort navigating technical complexity, ambiguity, and competing priorities while maintaining a bias for action.
Seniority level
Employment type
Job function
- Product Management
- Industries: Financial Services, Accounting, and Technology, Information and Media
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London, England, United Kingdom
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