Quality Audit Underwriter

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Join to apply for the Quality Audit Underwriter role at Vitality

Team – Underwriting & Claims – Life

Working Pattern – Remote role. Full time hours – 37.5 hrs per week.

We are happy to discuss flexible working!

Top 3 skills needed for this role:

• Underwriting Expertise
• Analytical and Critical Thinking
• Communication and Collaboration

What this role is all about:

As a Quality Audit Underwriter, you’ll play a pivotal role in safeguarding underwriting excellence. Your primary responsibility will be to lead and deliver a robust audit programme focused on manually underwritten policies—ensuring decisions are accurate and processes are consistently followed. You’ll also contribute to retrospective underwriting of claims and collaborate across teams to drive continuous improvement.

Key Actions

• Deliver and manage an underwriting audit programme for manually underwritten policies, ensuring both the accuracy of choices and the integrity of the processes followed.
• Record audit findings accurately and consistently.
• Analyse audit outcomes to identify trends, highlight areas for improvement, and share best practices.
• Work closely with underwriting teams to provide constructive feedback and drive continuous improvement in underwriting quality and consistency.
• Cooperate with the Automated Underwriting Team to recommend enhancements to question sets and underwriting philosophy.
• Evaluate and suggest improvements to the data collection process to support effective auditing and meaningful data analysis.
• Participate in monthly QA moderation meetings to assess and calibrate the classification of errors.
• Maintain up-to-date knowledge of underwriting philosophy, systems, reinsurance manuals, and internal guidelines.
• Support retrospective underwriting of claims as required.
• Involvement in the post-issue sampling programme.
• Attendance in reinsurance meetings and industry events.

What do you need to thrive?

• Proven experience as a Senior Underwriter, with strong medical and financial knowledge across Life, Serious Illness, and Income Protection products.
• A solid understanding of underwriting quality assurance principles and practices.
• Familiarity with regulatory requirements and industry standards.
• Strong analytical skills, attention to detail, and a proactive approach to problem-solving.
• Excellent communication and collaboration skills, with the ability to influence and support change.

So, what’s in it for you?

• Bonus Schemes – A bonus that regularly rewards you for your performance
• A pension of up to 12%- We will match your contributions up to 6% of your salary
• Our award-winning Vitality health insurance – With its own set of rewards and benefits
• Life Assurance – Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!

If you are successful in your application and join us at Vitality, this is our promise to you, we will:

• Help you to be the healthiest you’ve ever been.
• Create an environment that embraces you as you are and enables you to be your best self.
• Give you flexibility on how, where and when you work.
• Help you advance your career by playing you to your strengths.
• Give you a voice to help our business grow and make Vitality a great place to be.
• Give you the space to try, fail and learn.
• Provide a healthy balance of challenge and support.
• Recognise and reward you with a competitive salary and amazing benefits.
• Be there for you when you need us.
• Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

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