Overview
Site Reliability Engineer (SRE)
Location: London
I am looking for a number of SREs for a large-scale digital organisation in the middle of a major engineering modernisation journey. This is not a BAU support role, this is a chance to help define what "good" looks like as SRE is brought fully in-house for the first time.
You'll work across high-impact platforms (web/mobile, payments, CRM, operations, cloud) and play a key role in shifting the organisation away from ticket-driven support and towards proactive, automated, AWS-first, engineering-led reliability.
Responsibilities
- Embed SRE principles to improve availability, reliability, performance and incident response
- Modernise legacy support by introducing automation, observability, shift-left practices and CI/CD
- Work across multiple domains (web/mobile, payments, CRM, cloud infrastructure, airline systems)
- Partner with vendors and internal engineering teams; influence technical and financial decisions
- Define and drive SLOs/SLIs, service health metrics and standards
- Troubleshoot, monitor and improve systems using tooling such as Datadog, Splunk etc.
- Contribute to IaC, containerisation and cloud-native adoption (AWS, Terraform, Docker/K8s)
- Mentor and support engineers as SRE ways of working are introduced across the organisation
Experience
- 3-5 years in an SRE or closely related reliability/DevSecOps discipline
- Strong knowledge of SRE practices: monitoring, observability, incident response, automation
- Hands-on with AWS and infrastructure-as-code (Terraform, Ansible or CloudFormation)
- Experience with CI/CD pipelines and container platforms (Docker / Kubernetes)
- Comfortable working with vendors, suppliers and internal product/engineering teams
- Able to communicate clearly and influence engineering culture, not just build solutions
- Exposure to large, complex or vendor-heavy environments is desirable
- Hands-on role leadership through influence, not a line-manager post
Interested in learning more? Please get in touch with Benjamin Applewhaite to discuss the role in confidence.
Seniority level
Employment type
Job function
Industries
- Technology, Information and Internet
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