Site Reliability Engineer (SRE) - Financial Wellbeing
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Overview
Join our Financial Wellbeing Platform as its first Site Reliability Engineer and apply your expertise of the full software development lifecycle that benefit customers in financial difficulty.
The Recoveries & Application Management Lab Team within the Financial Wellbeing Platform work across the platform to provide specialised skills and services that allow them to deliver services to our customers. The Recoveries & Application Management Lab are building new systems and solutions. The role offers the chance for someone to engage and share their experience, serving as a mentor in the team\'s decision-making processes related to site reliability that are effective and efficient.
Responsibilities
- Create documentation that details the establishment of the SRE function within the platform, supported by procedures that outline the guidelines to be followed through the incorporation of existing documentation.
- Provide a framework in which to operate the cloud systems under.
- Lead the transition to cloud infrastructure and improve observability across systems.
- Identify and eliminate toil through automation.
- Manage incidents and post-mortems to improve service reliability.
- Mentor engineers and support team development.
- Collaborate with Product Owners to balance operational and development priorities.
- Balance the demands of the business with stability and scalability requirements to reach a successful and scalable outcome.
What you'll need / Qualifications
- Proven experience as a Site Reliability Engineer in cloud environments (GCP or AWS).
- Understanding of SRE principles including SLIs, SLOs, error budgets, and toil reduction.
- Strong scripting and infrastructure-as-code (IaaC) skills (Terraform, Harness, GitHub).
- Demonstrable experience in the Agile ways of working that focuses on delivering customer value and applying the Agile mindset; familiarity with tools like Jira.
- Ability to lead incident response and drive service improvements.
- Strong collaboration and mentoring skills.
- Nice-to-have: Azure cloud environment experience, containerisation and orchestration tools (Docker, Jenkins, GitHub, Terraform), secure programming practices, secure file transfer protocols, risk remediation, and audit actions.
About working for us
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days\' holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose.
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