Senior M365 Modern Workplace Consultant (AI & Copilot Focus)
Birmingham x2 days per month
(Sponsorship is not provided for this opportunity)
We are seeking a highly skilled Senior M365 Modern Workplace Consultant to lead the design, implementation, and optimisation of Microsoft 365 solutions – leveraging Copilot and AI capabilities - to drive digital transformation and enhance workplace productivity. The ideal candidate will have deep expertise in M365 services, a strategic mindset, and a proven ability to deliver innovative, client-focused solutions in complex enterprise environments.
Key Responsibilities
- Solution Design & Implementation: Architect and deploy M365 solutions, including Teams, SharePoint, OneDrive, Power Platform, and Copilot, to meet client business objectives.
- AI-Driven Workplace Transformation: Design strategies that integrate Copilot and AI-powered tools to improve collaboration, automate workflows, and enhance decision-making.
- Adoption & Change Management: Drive user adoption of Copilot and AI features by developing training programs, communication plans, and best practices to maximize engagement.
- Security & Compliance: Implement M365 security features (e.g., Conditional Access, DLP, Intune, Purview) to ensure data protection and compliance with industry standards.
- Technical Leadership: Act as a trusted advisor on modern workplace capabilities, guiding clients on roadmap planning and best practices.
- Process Automation: Design and deploy Power Automate workflows, Power Apps, and AI-driven solutions to streamline business processes.
- Stakeholder Engagement: Work closely with C-level executives, IT teams, and end-users to align M365 and AI solutions with organisational goals.
- Continuous Improvement: Stay updated on Copilot advancements, AI trends, and M365 updates to recommend innovative solutions and optimize existing deployments.
Qualifications
- Previous experience in Microsoft 365 consulting, with a focus on modern workplace and AI-driven solutions.
- Proven track record of delivering enterprise-scale M365 projects, including migrations, deployments, and optimisations.
- Strong expertise in M365 services, including Teams, SharePoint Online, OneDrive, Intune, Power Platform, and Copilot.
- Experience with security and compliance frameworks (e.g., GDPR, HIPAA, ISO 27001) within M365 environments.
- Excellent communication and stakeholder management skills, with the ability to translate technical concepts to non-technical audiences.
- Relevant Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Teams Administrator Associate, or Power Platform Functional Consultant) are highly desirable.
Key Skills
- Deep knowledge of M365 architecture and AI integration.
- Proficiency in Copilot use cases for productivity, automation, and decision support.
- Strong problem-solving skills and ability to manage complex, cross-functional projects.
- Expertise in change management and user adoption strategies.
- Familiarity with hybrid cloud environments and Azure integration.
- Ability to work independently and collaboratively in fast-paced, client-facing environments.
Nice-to-Have
- Experience with Microsoft Viva, Copilot Studio, or other AI-driven M365 tools.
- Experience with Purview (Sensitivity labels and retention policies).
- Knowledge of third-party tools for M365 backup, migration, or governance.
- Background in ITIL or Agile project management methodologies.
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