Communications Manager

Company: Smarts

Location: London

Posted: April 11th, 2026

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Smarts is one of the UK’s top PR & Creative agencies and one of the fastest growing in the PR Week Top 20. From our offices in Belfast, London, Glasgow, Amsterdam, and New York. Our nearly 200 strong team of creatives, strategists, writers, film-makers, designers, influencer experts and internal comms champions are all pointed in that direction, working out every day how to embed clients like Diageo, Booking.com, British Gas and Zalando in the cultural fabric of people's live, forging meaningful connections that last.

A multi-disciplinary agency, our expertise stretches beyond traditional PR and media relations, into social and digital, influencer partnerships, content creation and more.

We are expanding our team in London and are hiring for a Communications Manager to manage integrated, cross-channel campaigns for UK & global clients.

We’re looking for someone with an enviable network of contacts and connections across earned media, influencers and content creators.

You’ll be used to managing culturally relevant, and creative, campaigns that drive talkability, with big ideas and creative thinking, exceptional attention to detail and proven end to end delivery.

Experience working on across lifestyle and consumer brands is desirable.

Based in our impressive central London office taking advantage of a hybrid working policy with three in-office days per week.

About the role:

As a Communications Manager, you are passionate about what you do, resourceful and keen to take responsibility in managing and delivering outstanding work.

You’re in regular contact with clients, other agencies and suppliers, so you thrive on fostering

and maintaining great relationships. You’re extremely organised and confident to use your own

initiative to see a job through to completion.

You’re flexible, working across a range of teams, projects and communications channels to

help deliver content that tells brand stories with flair and helps drive behaviour change with cultural insight, sensitivity and compassion.

Experience and skills for success in this role:

You’ll have previous agency experience working at pace with large consumer brands
Help to find simple solutions; to all kinds of briefs and challenges – be that a brand or a public sector campaign
Be a team player; particularly in delegating tasks to junior members, briefing them clearly
and effectively, and supporting them in seeing work through to completion.
Fostering strong and meaningful relationships; from clients to media and colleagues.
Really understanding a client’s world; their context, risks and opportunities.
Going the extra mile; you’re constantly thinking ahead and using your own initiative to find
new opportunities that bolster client projects and our reputation.

You will enjoy...

Working collaboratively across the business with different experts and specialists
Having your finger on the pulse on what’s happening in the world and being all over industry trends
The challenge of telling a brand story or the need for behaviour change in a memorable way
Taking ownership and being accountable for delivering key tasks and making big ideas happen
A competitive salary plus a range of benefits

If this sounds like you, please apply today!

Seniority level

Seniority level
Associate

Employment type

Employment type
Full-time