Co-op Legal Services – Manchester, England, United Kingdom
Legal Sales Advisor – Family Law
Base pay range: £25,000-£26,500 plus commission. OTE £30,850.
Hybrid working, 37.5 hours per week. Monday to Friday shift patterns between 9:00-18:30 to be discussed at interview.
What you'll do
- Contact clients to promote Co-op Legal Services and our family department's USP's, handling each call with empathy.
- Objection handle competently on price and offering.
- Make sure all history notes are recorded accurately within our case management system.
- Follow contact strategy for clients who have not answered the phone.
- Work collaboratively within a small team and share opportunities for improvement.
- Cross‑sell when opportunity presents itself.
- Assist in collecting management information.
This role would suit people who have
- Previous experience in legal services or legal sales.
- Previous experience of using a case management system.
- Excellent telephone manner with the ability to communicate professionally and sensitively with clients.
- Tenacity with ability to drive sales in a target‑driven environment.
- The ability to work well individually and within a team.
Why Co-op?
- Competitive salary and commission structure.
- Sales coaching and training.
- Pension with up to 10% employer contributions.
- Annual incentive scheme.
- 28 days holiday (rising to 32 in line with service) plus bank holidays.
- Discounts on Co-op products and services.
Building an inclusive work environment
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
As part of your application, you’ll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you’re a current Co-op colleague, this does not need to be completed.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Legal and Sales; Law Practice and Legal Services
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