Process Engineer & Customer Journey Optimization Lead

A leading consultancy in the UK is seeking a Process Engineer- Customer Journey Optimization Manager to develop strategies for enhancing customer journeys in business banking. This role will involve implementing change management initiatives and utilizing Lean Six Sigma principles to optimize processes. Ideal candidates have proven banking experience and the ability to engage effectively with stakeholders. The position provides opportunities to work on exciting projects in the investment banking and legal sectors. #J-18808-Ljbffr