Solutions Engineer with key skills in product support and web application testing is sought by an international compliance IoT technology company with its head office based in North Leicester.
With a 25-year history of delivering bespoke, end-to-end connected solutions, this ISO‑accredited organisation has grown by reputation. It is looking for a Solutions Engineer to support a PaaS solutions platform.
Reporting directly into the Solutions Manager, this role will use a solid background in hands‑on software application and system support to deliver timely, well‑communicated solutions to customer queries.
In return, the incumbent can expect a supportive, technologically autonomous working environment within a market‑leading company.
Role Responsibilities
- Act as the first point of escalation for all technical queries & issues across the company’s applications
- Conduct web/mobile application testing when required
- Champion the use of a Jira ticketing system to manage tickets effectively
- Champion company‑wide commitment to improving the support function & customer communication
Personal Requirements
- A background in hands‑on system & software application support
- Previous experience working in an SME environment
- A basic understanding of application testing (unit, integration, performance, regression, etc.)
- A clear‑minded approach to problem solving
- Understanding of the Microsoft tech stack (Azure, Microsoft 365, Windows Server)
- Experience with database platforms would be a plus (SQL, Postgres, etc.)
- Experience working in an IoT‑driven environment would be a plus
Due to the nature of this role on‑site working is required.
This Solutions Engineer will receive a generous remuneration package with long‑term progression and growth potential.
To discuss this role in more detail please contact Jack Stockport on 0787 7726 942 or jstockport@sftechnology.uk
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Information Technology
Industries: Technology, Information and Media and Information Services
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