Senior Engineer, Security Automation – Twilio
Join to apply for the Senior Engineer, Security Automation role at Twilio. This position will help Twilio’s Information Security Team operate more efficiently by improving and automating critical security workflows.
Overview
As a Software Engineer, Security Automation on this team, you will participate in all phases of the software development life cycle – from requirements gathering with security teams to coding, testing, deployments and on‑call support. You will own, operate and maintain automated workflows that support various security programs, including cloud security, product security, Governance, Risk & Compliance (GRC) and enterprise security.
Responsibilities
- Develop and implement automated and AI‑powered security solutions to protect Twilio’s Cloud and Enterprise infrastructure, leveraging data orchestration frameworks and LLM‑based approaches.
- Build workflows that integrate structured and unstructured data sources into orchestrated pipelines, enabling intelligent decision‑making and risk reduction at scale.
- Design and prototype LLM‑driven applications to automate security analysis, incident response, and governance tasks, while ensuring explainability and accuracy.
- Collaborate with cross‑functional teams to identify security needs and deliver advanced AI‑enabled solutions that address those needs effectively.
- Contribute significantly to defining our security automation and AI roadmap, balancing near‑term and long‑term business impact with technical feasibility and scalability.
- Own and maintain the operational health of automation and AI‑driven systems, ensuring they continue to meet reliability and performance requirements (SLOs and KPIs).
- Support on‑call operations for tools, pipelines, and AI models owned by the team.
- Document and share knowledge through clear technical documentation of processes, procedures, AI models, and orchestration systems.
- Stay up‑to‑date on emerging trends in security automation, data orchestration, and AI/LLMs—and apply them to Twilio’s security operations for continuous innovation.
Qualifications
Required
- Minimum of five (5) years of experience as a software engineer developing internal tools and automating workflows at scale
- Proficiency in Python (or another scripting language) for development, testing, and automation of security and infrastructure workflows
- Hands‑on experience applying AI/ML models, including LLMs, to automate complex business or security processes and build intelligent solutions
- Solid understanding of software security principles, secure coding practices, and security automation
- Experience with data orchestration frameworks (e.g., Airflow, Dagster, Prefect) to manage and scale automation pipelines
- Familiarity with infrastructure‑as‑code (Terraform), CI/CD systems (BuildKite or similar), and container orchestration platforms (Kubernetes, Docker)
- Strong problem‑solving, communication, and collaboration skills, with the ability to iterate quickly on feedback and work across security and engineering teams
Desired
- Experience with Security Orchestration, Automation, and Response (SOAR) technologies and practices, with a focus on scaling automated incident response
- Proven ability to design and implement security automation frameworks that enable rapid delivery of reliable, reusable, and scalable automated solutions
- Strong interest in or hands‑on experience with building and applying AI/ML models (including LLMs) to automate complex workflows in cybersecurity, compliance, or infrastructure operations
- Ability to bridge AI/automation capabilities with security strategy, driving adoption of next‑generation solutions across cloud and enterprise environments
- Passion for continuous innovation in leveraging orchestration, automation, and AI to solve real‑world security challenges
Location
This role will be remote, based in the UK.
Travel
Occasional travel may be required for project or team in‑person meetings.
What We Offer
Competitive pay, generous time‑off, ample parental and wellness leave, healthcare, a retirement savings program, and more. Offerings vary by location.
EEO Statement
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E‑Verify program in certain locations, as required by law.
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