Join the UK's most trusted car leasing company (as rated on Trustpilot) as a Sales Operations Executive, and become part of a fast-paced, supportive, and growing team.
We’re looking for a proactive, reliable, and positive individual with a collaborative mindset and a passion for delivering excellent customer service.
What You’ll Do
- Manage inbound and outbound calls with funders, dealers, and customers
- Respond to emails and messages within 24-hour SLAs
- Proactively manage customer orders and expectations
- Work closely with Sales and internal teams to ensure a seamless customer journey
- Maintain strong relationships with key partners and funders
- Process and check customer documentation
- Coordinate vehicle collections and deliveries
- Identify and elevate complaints to the appropriate team
- Handle daily admin tasks and action reports efficiently
What We’re Looking For
- Experience in a fast-paced administration or customer service role
- Ability to stay calm and focused under pressure
- Excellent written and verbal communication skills
- Strong attention to detail and the ability to multitask
- Fast learner who picks up systems and processes quickly
- Confident with Microsoft Office tools (Word, Excel, Outlook)
- Positive attitude, team player, and self-motivated
What We Offer
- Supportive and friendly team environment
- Ongoing training and career development
- Quarterly peer-voted recognition awards
- Annual bonus based on performance and targets
- Company pension scheme
- Competitive salary withli>
- Employee Assistance Program
- Family Friendly policies including enhanced Maternity and Paternity Pay Policy
- Enhanced Sick Pay Policy
- Mindfulness Coaching
- Voucher for your Birthday and at 5 years’ service
- Company and Team Social Events
Select Car Leasing Values
Support and demonstrate our DRIVE Values:
- Dedication
- Respect
- Integrity
- Value
If you're ready to thrive in a fast-paced administrative role with a leading company in the car leasing industry, Apply Now and start your journey with us.
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