About the job
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what’s right.
THE GIG
Dr. Martens is seeking a Digital Content Coordinator to support the planning and execution of digital content across 10 regional EMEA websites. Detail-oriented, creative andcommerciallyaware, this role collaborates with a variety of teams across the EMEA region to ensure timely and accurate content updates aligned with key trading moments and campaign launches.
Reporting to the EMEA Digital Content Manager, you will work alongside another Digital Content Coordinator to build website content in our CMS which ranges from BAU and ad-hoc updates to global campaign launches.
- You will be confident in utilising a CMS to provide hands on support with digital content production across our 10 EMEA websites.
- You will own the end-to-end homepage process from briefing creative and maintaining the image and copy library to executing updates on-site based on trade briefs.
- You will collaborate withthelegal team and updatepages such as terms and conditions when needed.
- You will look after customer centric pages such as the contact form and support omni channel initiatives on site in collaboration with our customer care team ensuring a smooth user experience.
- You will own the store locator on site and coordinate required updates with the Store Operations team.
- You will work closely with another Digital Content Coordinator on building content landing pages in line with creative wireframes to support personalisation initiatives, ensuring website content is tailored to different user segments.
- You will update promotional pages in line with the trading calendar to support key trade moments on site.
- You will support QA testing for content launches and CMS releases.
- You will collaborate with the global product team on CMS improvements and bug fixes.
- You will support withbriefing design, copy and translationsfor global stories and campaigns and ensurecontent is ready to go live in line withthe trading calendar.
- You will support with basic user interaction analysisthrough Contentsquare and work closely with the Digital Content Manager to optimise existing and upcoming content pages based on user data.
THE STUFF THAT SETS YOU APART
- 2+ years of experience in a digital content, ecommerce or similar role, ideally within fashion retail.
- Fluent in English – additional European languages are a plus.
- Proficient in using a CMS (Hybris/Amplience experience is beneficial but not essential as training can be provided).
- A minimum of basic html/CSS skills with interest in expanding knowledge, and experience in building user friendly website experiences.
- Basic understanding of digital marketing channels.
- Commercial thinking and understanding of how website content can drive trade.
- Great attention to detail and eye for creative.
- Prior experience in content analytics tools is a plus (Contentsquare, GA4).
- Highly organised and able to work towards multiple projects and deadlinessimultaneously.
- Excellent communication and collaboration skills.
WHAT’S IN IT FOR YOU?
- Welcome to the family free pair of Docs
- Hybrid working, 3 days in office and 2 days WFH
- 65% off all Docs
- Award-winning ‘Buy As You Earn’ Dr. Martens share plan
- Private healthcare
- A dedicated culture team
- 2 paid volunteer days per year
Are you ready to fill your boots? Apply now.
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