First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential.
The HR Business Partner (HRBP) is a strategic role designed to work closely with leadership/management teams and business units to align HR strategies with business goals. The HRBP acts as a trusted advisor, providing guidance on people-related matters, including talent management, organisational development, employee relations, and performance management.
The role requires both strategic thinking and hands-on execution, ensuring HR initiatives drive business outcomes and foster a positive workplace culture.
HR Planning
- Collaborate and support the Group HR Director to understand business objectives and translate them into effective HR strategies and initiatives.
- Partner with management to develop action plans to address talent gaps, retention challenges, and other people-related business needs.
Talent Management and Development
- Support performance management processes, including goal setting, feedback, and development plans.
- Assist with developing talent management programmes.
- Advise on learning and development requirements to ensure that the workforce is equipped with the necessary skills for current and future business needs.
Employee Relations and Engagement
- Act as a point of contact for employee relations issues, providing guidance on conflict resolution, disciplinary actions, and grievances.
- Advise and coach managers on managing employee performance and behaviour.
- Promote employee engagement initiatives, gathering feedback and recommending actions to improve morale and productivity.
- Foster a culture of trust, collaboration, and high performance within teams.
Support in Change Management
- Assist in implementing organisational changes, including restructures, TUPEs, or the introduction of new processes or policies.
- Support managers in communicating and managing change effectively across teams.
- Ensure the successful integration of change strategies into business operations.
Talent Acquisition and Retention
- Work closely with the recruitment team to ensure that talent acquisition strategies align with business needs and priorities.
- Advise on retention strategies and work to reduce turnover by identifying the root cause and developing solutions to improve employee satisfaction and engagement.
- Participate in the recruitment process for mid to senior level roles, ensuring a good fit with the organisation’s culture and values.
EDI
- Support the development and implementation of EDI initiatives.
- Partner with management and leadership to create a diverse, inclusive, and equitable workplace culture.
- Assist with the implementation of data monitoring.
HR Reporting and Analysis
- Provide data and insights on HR metrics, such as turnover rates, absenteeism, and employee engagement, to help inform decision-making.
- Assist with HR audits, employee surveys, and feedback programs to improve HR practices.
Requirements
- Bachelor’s degree (or equivalent) in HR, Business Admin, or a related field.
- 2-3 years of experience in an HR generalist role, preferably in a fast-paced environment.
- Level 7 CIPD (or working towards).
- Knowledge of employment law and HR best practice.
- Proven track record of implementing HR strategic initiatives.
- Exceptional communication and interpersonal skills, with the ability to influence and build relationships at all levels.
- Strong problem solving, analytical and decision-making abilities.
- Results oriented with a focus on achieving business goals through effective people strategies.
- Strong business acumen and the ability to balance strategic thinking with practical HR solutions.
- Excellent organisational skills and attention to detail.
- Empathetic and approachable with a strong customer service orientation.
- Resilient and capable of managing competing priorities in a fast-paced environment.
- Proactive attitude and a continuous improvement mindset.
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