Policy Manager
Lorien, Edinburgh, Scotland, United Kingdom
Contract: initial 7-month contract.
Overview
The successful candidate will be responsible for conducting a desk-based literature review of the evidence regarding services available to consumers in Scotland; identifying priority consumer issues in relation to access to public goods and services; identifying levers, options and opportunities for tackling these issues; and producing outputs to inform future policy and advocacy work.
Responsibilities
- Conduct a desk-based literature review of the evidence regarding services available to consumers in Scotland
- Identify priority consumer issues in relation to access to public goods and services based on the above review
- Identify the key levers, options and opportunities for tackling these issues
- Provide suggestions surrounding to approach future work including a suggested programme of future policy and advocacy work to address the issues identified above
- Produce a report, of publishable quality, outlining the issues affecting consumers in relation to public services with initial recommendations for action to address these issues
- Demonstrate a track record of leading advocacy and policy work
- Experience in conducting desk-based research and producing literature reviews and other evidence-based outputs
Qualifications and experience
- Knowledge of regulated sectors in Scotland, with knowledge of the telecommunications and media sector desirable OR knowledge of service user experience of the public sector in Scotland
- Comfortable working independently at pace and to tight deadlines
- Experience of working with a range of internal and external stakeholders
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