Quality Assurance Manager

Company: PHMG

Location: Greater Manchester

Posted: April 11th, 2026

PHMG Greater Manchester, England, United Kingdom

Quality Assurance Manager

PHMG Greater Manchester, England, United Kingdom

5 days ago Be among the first 25 applicants

Hours: Monday – Thursday (11am – 8pm) Friday (11am – 6pm)

Location: Old Trafford, Manchester

Oversee: Client and Product Implementation

Reporting to: Head of Global Quality Assurance and Vice President of Client Implementation (Global)

Job Role

As a Quality Assurance Manager, you will oversee the development and delivery of a robust internal audit function that delivers value and best practice to the internal governance of the business.

The Quality Assurance Team play a crucial role within the Client Services department. You will be responsible for reviewing all engagement with our client base, reporting effectively on processes, analysing the data and trends to ensure that quality standards are consistently met across projects and departments and identifying and implementing relevant process improvements.

Your time will be split across the Client Implementation Division focusing on all 3 departments: New Client Activation, SFI and CCE fulfilment. Your main objectives and time allocation will be dependent on department key objectives.

Responsibilities:

Requirements:

The PH Perks you’ll get in return:

About PHMG:

Established in 1998, PHMG has grown from a renowned Manchester-based business to the world’s leading audio branding agency – working with 36,000 clients in 54 countries across the globe. This expansive client list includes household names of the calibre of Samsung, Audi and Adidas, as well as SMEs in every sector of the global market. We give each of them a stellar production that combines creative copy, world-class voice artistry and an exclusive Brand-Sound-Track – strengthening their business identity in the most memorable, emotive way

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