Membership Engagement Officer

Overview

Role: Membership Engagement Officer, North and East Yorkshire

Location: Home-based, with travel across the Yorkshire region

Contract type: Permanent, Full Time

Hours: 35 hours per week

Salary: £29,170 to £30,790 per annum

Would you like to provide support, advice and guidance to the Royal British Legion members in Yorkshire? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you!

About the role

The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. Every day will be different as this role will see you responding to the needs of the individual county of responsibility. It is a challenging and exciting post where no two days will be the same.

You will provide organisational support, advice and information to our members, and work closely with County Committees, the membership central team staff and other departments. This is a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.

Responsibilities

• Provide support, advice and information to Royal British Legion members in Yorkshire
• Engage with Branches and County Committees; build and sustain strong membership relationships
• Ensure compliance with the Legion’s policies and Membership handbook
• Respond to membership queries and share best practices across the region
• Travel across North and East Yorkshire; attend monthly team meetings as required; occasional overnight stays
• Work evenings and weekends as required

Requirements

• Full UK driving licence
• Live within a reasonable distance of the designated area of responsibility
• Must not hold a Membership Engagement Officer role in their designated area

Location and travel

You will be contracted to your home address and will be required to work from home and on a mobile basis at other locations in North and East Yorkshire Region with occasional travel beyond this area.

Benefits

• 28 days paid holiday (plus bank holidays), with an optional annual leave purchase scheme of up to 5 working days
• Generous pension contributions, with employer contributions ranging from 6% to 14%
• Flexible working options may be available, depending on your role
• Employee Assistance Programme providing confidential counselling, financial and legal advice
• Range of courses to support development goals
• Opportunities to volunteer
• Travel loans, Cycle to Work, and more

About Royal British Legion and diversity

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

Interview

Virtual interviews to be held on 10th and 11th September 2025.

Note: We may close this vacancy early if we have enough strong applications. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

#J-18808-Ljbffr