Job Title: Senior Risk & Compliance Manager
Location: East Midlands – 2 days office per week
Salary: to £90k + Car allowance
About the Role
Our client, a long standing and highly respected Financial Services organisation are seeking a highly skilled Senior Risk & Compliance Manager to lead and embed a robust first‑line risk and compliance framework across the business. This is a senior leadership role where you will provide strategic guidance, ensure operational resilience, and drive a strong risk‑aware culture. You will act as a trusted advisor to senior stakeholders, translating complex regulatory requirements into practical, scalable solutions and championing customer‑focused outcomes.
Key Responsibilities
Leadership & People Management
- Set a culture of effective leadership, creating an inclusive and supportive team ethos.
- Set clear priorities, provide regular feedback, and coach colleagues to deliver their best work.
- Support team development, both for current roles and future progression, including performance and career conversations.
- Act as a role model for corporate social responsibility initiatives and encourage team involvement.
Customer Experience & Outcomes
- Embed a customer‑first mindset across your team, designing and delivering excellent customer experiences.
- Monitor performance, utilise MI, and continuously improve processes and customer journeys.
- Inspire others through leadership that prioritises customer outcomes and service excellence.
Operational Resilience & Risk Management
- Ensure adherence to business continuity, cybersecurity, and operational risk procedures.
- Identify, report, and elevate risks, incidents, and potential operational disruptions.
- Collaborate with other teams to align resilience strategies and manage operational dependencies.
- Assess emerging threats, manage cyber and operational risks, and embed mitigations in day‑to‑day planning.
- Lead risk considerations in major change and transformation programmes.
Information Security & Data Management
- Promote a security‑aware culture, ensuring compliance with all information security policies and procedures.
- Foster data integrity and compliance, championing ethical handling, accuracy, and confidentiality.
- Drive data‑informed decision‑making to support business objectives.
Health & Safety
- Maintain a safe and healthy working environment, complying with policies and relevant regulations.
- Promote a proactive health and safety culture within your team, encouraging wellbeing and open discussion.
What We’re Looking For
Knowledge & Skills
- Strong expertise in operational and enterprise risk management, governance, and compliance frameworks.
- Deep knowledge of regulatory requirements, including financial services conduct, operational, and consumer regulations.
- Ability to translate complex regulation into practical operational controls and solutions.
- Strong leadership, influencing, and coaching skills with experience engaging senior stakeholders.
- Skilled in risk trend analysis, thematic reporting, and data‑driven decision‑making.
- Strategic thinker, able to connect operational risks to enterprise objectives and long‑term planning.
Experience
- Proven track record in senior risk, compliance, or governance roles.
- Experience leading risk and compliance frameworks across multiple business areas.
- Demonstrated ability to embed risk and compliance into change programmes and regulatory initiatives.
- Experience building, coaching, and developing high‑performing teams.
- Trusted advisor to senior leaders, translating regulatory complexity into operational clarity.
Behaviours
- Customer‑obsessed, commercially aware, and outcome‑focused.
- Collaborative, pragmatic, and solution‑oriented.
- Builds trusted relationships and acts as a visible risk and compliance expert.
- Champions a culture of integrity, accountability, and continuous learning.
Qualifications
- Full UK driving licence required (role may involve UK travel).
Why Join Us?
This is an exciting opportunity to make a real impact, leading first‑line risk and compliance across a dynamic organisation. You will have the autonomy to shape frameworks, influence senior decision‑making, and develop your team while driving a culture of operational excellence and customer focus.
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