Facilities Manager

Responsibilities

• Ensure facilities services deliver value for money, compliance, and operational effectiveness
• Maintain the office’s structural condition and manage asset lifecycle, refits, and replacements
• Coordinate building maintenance and liaise with building management
• Oversee building security arrangements
• Manage facilities contracts and service level agreements (SLAs)
• Oversee Lloyd’s boxes to ensure a suitable working environment for Underwriters
• Develop and implement facilities policies, procedures, and governance with full audit trails
• Maintain incident records and reporting
• Coordinate Fire Marshal and First Aid arrangements
• Conduct workstation assessments for all staff
• Support Business Continuity planning related to facilities and office operations
• Manage office-related budgets, including rent, rates, and service charges
• Plan and deliver floor moves, refurbishments, and office upgrades
• Control office supplies stock and oversee cleaning and maintenance schedules

Skills, Knowledge and Experience

• Strong knowledge of outsourced services and third-party contracts
• Health and Safety management experience (relevant qualifications desirable)
• Experience leading and managing teams
• Previous management of front-of-house or reception teams
• Strong negotiation skills; procurement experience advantageous
• Self-motivated with the ability to manage competing priorities
• Able to work independently with minimal supervision

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