Resourcing Insights Manager - 12m Secondment/FTC
PwC UK, Birmingham, England, United Kingdom
Overview
This is an exciting time for Compliance Services Resource Management (CS RM) as we reshape the resourcing function to work more closely with the business in developing and implementing PwC business and people strategy. This is a demanding role that would suit an experienced and proven manager seeking to demonstrate agility and develop leadership and commercial skills. The role sits within the Compliance Services RM team and acts as a Business Partner to the Service Delivery Centres (SDCs) alongside providing insights and reporting to Corporate Tax Compliance (CT), Private Client Compliance (PCC) and Indirect Tax Compliance (ITX) pillars. The role is the operational focus for all overseas supply activity in Compliance Services, providing end-to-end support from influencing and managing demand through to mobilisation and managing capacity.
What Your Day Will Look Like
- You will collaborate with Resource Managers and Business Unit (BU) leadership to manage and influence the volume of hours we offshore across CS. Additionally, you will work with the transformation team to influence headcount and shape our overseas workforce to fall in line with demand.
- You will build engagement teams that comprise the optimum mix of UK based staff, SDCs, contractors and other PwC territories.
- You will provide strategic workforce planning advice to the leadership ensuring maximum margins are delivered. You will help reconcile historic trends with emerging demand to help articulate future skills needed. Additionally, you will be responsible for sharing regular updates to BU leadership, Portfolio Managers, and SDC leadership on risks, concerns and challenges.
- You will refine and develop existing X-Tax processes and ways of working with SDCs to help shape and develop our Engagement Architecture proposition and seek opportunities to share learnings across Tax with RM colleagues as well as in different teams and XLOS. You will oversee Mid-Month and Month-End Utilisation Reporting on CT, PCC and ITX Pillars with support from the Resource Officer.
This Role Is For You If
- You have experience operating as a manager in a high-performing resourcing team.
- You have worked with remote delivery centres, both nearshore and offshore, and collaborated with teams across the global territories.
- You possess a commercially driven mindset to achieving successful outcomes for stakeholders.
- You have strong relationship-building skills with staff and stakeholders in the business, as well as with parallel operational teams such as HC, Recruitment, L&D, and Finance.
- You are a strong communicator with excellent influencing skills. You have the ability to handle complex data and explore new technologies to enhance decision-making.
- You are committed to personal and team development, seeking challenges and opportunities that stretch the team and provide an engaging work environment.
What You’ll Receive From Us
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.
We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Research, Analyst, and Information Technology
- Industries: Professional Services
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