Customer Support Manager – Hybrid (Manchester)

A prominent marketing firm in Manchester is seeking a Customer Support Manager to lead telephony and messaging operations. This role involves managing KPIs, enhancing customer service strategies, and ensuring compliance with regulations. The ideal candidate will have proven experience in customer service within financial services, strong leadership skills, and the ability to drive operational excellence through data-driven insights. This position offers competitive benefits, including a pension and annual leave provisions.#J-18808-Ljbffr…