Insolvency Manager

Commercial Insolvency Team Manager

Salary: £50,000 + Performance Bonus

About the Role

We are seeking an experienced and driven Commercial Insolvency Team Manager to lead a high-performing team of nine sales agents within our Leeds office. This is a critical leadership role responsible for driving commercial performance, ensuring exceptional service quality, and supporting businesses through the insolvency process with professionalism and integrity.

You will play a key part in developing your team’s capability, ensuring compliance, and optimising operational performance while fostering a positive, solutions-focused culture.

Key Responsibilities

• Lead, coach, and develop a team of 9 commercial sales agents to achieve and exceed performance targets
• Monitor KPIs, analyse performance trends, and implement action plans to drive improvements
• Ensure all cases are managed efficiently, ethically, and in line with regulatory requirements
• Support the team in managing complex insolvency cases, providing guidance and expert insight
• Foster a strong team culture focused on quality, compliance, and customer care
• Deliver regular performance reviews, coaching sessions, and ongoing development opportunities
• Collaborate with senior leadership on strategy, forecasting, and continuous improvement initiatives
• Identify process enhancements to improve service delivery and commercial outcomes

About You

• Proven experience managing a sales or case-handling team (insolvency or financial services experience highly desirable)
• Strong leadership, coaching, and people development skills
• Excellent understanding of commercial KPIs and performance drivers
• High level of professionalism with strong problem-solving capabilities
• Ability to work effectively in a fast-paced, target-driven environment
• Strong communication and stakeholder management skills

What We Offer

• Attractive performance-based bonus scheme
• Career development opportunities within a growing organisation
• Supportive, collaborative working environment
• Modern Leeds office location

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Consulting and Services

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