Company: Trades Workforce Solutions
Location: London
Posted: April 11th, 2026
Ireland Integration | Service Operations
London & Dublin | Contract
This role is about making integration work in the real world, not just on paper.
You’ll be leading the integration of an established Irish organisation into a UK-led service operations model. The Irish business has operated independently for years, with its own leadership dynamics, ways of working, and ServiceNow environment. From mid-year, it transitions into a single operating model.
The technical platform consolidation is being delivered by a third party. Your focus is everything around it. People, behaviours, governance, decision making, and ensuring the integration feels intentional rather than imposed.
This is not a delivery-by-spreadsheet role. It requires judgement, presence, and the ability to spot tension early and address it constructively.
Human-centred integration
The success of this programme hinges on trust, alignment, and how change is handled, not just process compliance.
Meaningful stakeholder engagement
You will spend time on site in Ireland early on to build strong relationships with senior leadership, before moving into a steady travel rhythm.
Real ownership and influence
You will work closely with senior programme leadership, with clear accountability for outcomes rather than task execution.
High-growth consulting environment
Join a young but experienced consultancy built by leaders with a strong track record of scaling complex delivery organisations.
Owning and driving the end-to-end integration plan across service operations and governance
Shaping and delivering a clear change narrative that brings teams with you
Managing senior stakeholders across UK and Ireland with sensitivity and credibility
Coordinating closely with the ServiceNow delivery partner to ensure non-technical impacts are addressed
Identifying friction early and resolving issues pragmatically without unnecessary escalation
Maintaining strong programme discipline across risks, dependencies, decisions, and communications
Essential
10+ years’ experience as a Senior Project Manager leading complex change or integration programmes
Proven ability to operate in politically complex, multi-entity environments
Strong understanding of service operations and infrastructure-led organisations
Excellent programme hygiene across RAID, governance, stakeholder management, and decision making
Comfortable leading the people side of integration and change
British citizenship with full right to work in the UK
Nice to have
Experience with M&A or post-acquisition integrations
Exposure to ServiceNow environments
Background in regulated or enterprise-scale organisations
Initial contract with strong likelihood of extension
Start ASAP
London-based with regular travel to Ireland, particularly in the early phase
Travel and expenses covered
IR35 status to be confirmed
If you’re a senior project manager who thrives in complex, people-led integration work and wants genuine ownership rather than just delivery oversight, this is worth a conversation.
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