Programme Manager – Health Innovation Kent Surrey Sussex
We are recruiting a Programme Manager to join our dynamic Patient Safety Collaborative team, focusing on the ABC Workstream within the Patient Safety Improvement Programme.
Benefits: Include flexible working and 33 days annual leave per annum + UK Bank Holidays (see career site for full details).
Contract: 12 months fixed-term contract basis or NHS secondment, at AfC Band 8a.
Base: KSS AHSNs (trading as Health Innovation KSS) primary place of business is The Beehive, Gatwick/Crawley, West Sussex.
Location: Hybrid work. The successful candidate is expected to be based in, or able to attend meetings in the Kent, Surrey, Sussex geography.
Reports to: Associate Director – Patient Safety.
Responsibilities include leading programmes commissioned under the NHS Improvement Specification contract and the Support Network implementation plan, with delivery focus through to March 2026.
What you’ll do
- Deliver a programme of work commissioned by NHS England within the NHS Improvement Specification contract and Support Network implementation plan.
- Report progress to the Patient Safety Lead / Associate Director Patient Safety on a regular basis.
- Support Clinical Leads with management and delivery of projects within Patient Safety Improvement programmes across Kent, Surrey and Sussex.
- Identify opportunities across programmes to improve efficiency and progress.
- Lead the ABC Programme as the main point of contact.
- Support the delivery of a national programme; plan and deliver QI and spread projects using a range of improvement and project management techniques.
- Undertake diagnostics, support small tests of change (PDSA cycles), and help teams use measurement for improvement.
- Deliver regular virtual and periodic face-to-face events to support programmes through improvement cycles (e.g., Breakthrough Series).
- Contribute to monthly informal and quarterly formal assurance reports; collaborate with the Associate Director, Lead, Programme Manager and Programme Co-ordinator.
- Support communication strategies to cascade case studies and good practice across media channels and Futures Platform.
- Participate in regular national workstream lead calls to stay aligned with national changes to the commission.
- Identify and promote new innovations and technologies aligned to local needs with the Innovation Network KSS team.
- Build strong relationships with clinicians across KSS to spread changes and improvements where appropriate.
- Support building improvement capacity and capability across Kent, Surrey and Sussex.
- Oversee programme budgets where appropriate, including processing expenditure and liaising with management teams.
- Work with the Innovation and Industry team to support other Innovation Network programmes aligned to the ABC programme.
Your skills and expertise
- Background in senior management roles and strategic work with senior clinical leadership teams.
- Interest in creating a Culture of Improvement within clinical environments.
- Clinical experience or significant interaction with clinicians and health & social care systems.
- Passionate about solving problems with a strong drive to deliver outcomes.
- Experience identifying opportunities, delivering improvements, and implementing QI project/programme management methodologies.
- Ability to manage expectations, influence, and facilitate delivery of high-quality service; able to solicit and act on stakeholder feedback.
- Excellent communication skills (verbal and written) for reporting programme status and recommendations to stakeholders and team members.
About Health Innovation Kent Surrey Sussex
Health Innovation KSS is a social enterprise, a not-for-profit company whose surpluses are reinvested into the healthcare innovation network. We work with industry, higher education, and health and care organisations across Kent, Surrey and Sussex.
- Enabling the spread and adoption of innovation
- Improving the quality and safety of health and care
- Supporting innovators and driving economic growth
We are one of 15 Health Innovation Networks in the UK, collaborating to share learning and provide access to a pipeline of solutions.
Equality, Diversity & Inclusivity
We value diversity and encourage applications from groups underrepresented in decision-making, including ethnic minorities and those with disabilities. Our recruitment processes are inclusive and aim to appoint the best candidates from a broad pool of diverse applicants.
How to apply
Visit our career site / vacancies page for the full job description and details of the selection process.
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Project Management and Information Technology
- Industries: Hospitals and Health Care
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