Join to apply for the Salesforce Admin role at Concentrix
What the Admin Will Do
- Support the current Salesforce team in their management and handling of user Support tickets
- Good experience on Service Cloud and Experience Cloud
- Support internal users by troubleshooting and solving business problems within Salesforce
- Assist internal users with data management queries
- Assist internal users in creating reports and dashboards
- Manage Salesforce users, their access and permissions
- Communicate effectively with the business on queries raised
- Provide testing support for solutions being developed by the Salesforce team
- Learn about internal business processes with a view to supporting the continuous improvement of Salesforce
What the Admin Should Have
- Salesforce Administrator Certification (ADM201)
- Previous experience as a Salesforce Administrator
- A good working knowledge of Flows
- Strong experience with Data Loader, and a conscientious approach to data management
- Confidence with all aspects of Salesforce’s security model (profiles, roles, permission sets, etc.)
- A clear and effective communication style
Nice-to-Haves (but not Essential)
- Any other Salesforce certifications
- Experience using and debugging Process Builder and Flow
- Specific experience working in a Helpdesk Support role
Seniority level
Employment type
Job function
Industries
- IT Services and IT Consulting
Manchester, England, United Kingdom
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