Senior Developer (ServiceNow)
Office location with Hybrid working: Hammersmith
About the role and the Team
We are seeking a talented and experienced ServiceNow Senior Developer to join our team and play a key role in designing, building, and operating our high-quality ServiceNow implementation.
This role requires a strong background in ServiceNow development, including the CSM and FSM modules. Experience with building event driven integrations with ServiceNow is desirable.
As a ServiceNow Senior Developer, you will work collaboratively with a cross-functional team to deliver innovative solutions, contributing to both the technical direction and hands‑on development of our ServiceNow ecosystem.
What will you be doing?
- ServiceNow Development: Design, develop, and maintain ServiceNow so that it meets the business needs but also maintains good technical practices
- Feature Delivery: Collaborate with stakeholders and product teams to refine user stories into technical implementations
- Technical Excellence: Write clean, maintainable, and testable code while adhering to coding standards and best practices. Prefer using ServiceNow workflows rather than code changes
- Collaboration: Work closely with other engineers and stakeholders to ensure seamless delivery of end‑to‑end solutions
- Continuous Improvement: Contribute to the adoption of new tools, technologies, and practices to improve the development process
What we are looking for?
- Proven experience in software development
- Strong hands‑on background in configuring and developing within ServiceNow
- Practical experience setting up CI/CD pipelines in ServiceNow
- Solid understanding of ServiceNow workflows
- Experience working with Hibernate and Spring - DESIRABLE
- Familiarity with containerised and cloud deployments (AWS, Google Cloud, Azure) - DESIRABLE
Why work for us?
We're in our customer's corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!
Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022‑23) and UK's Best Workplaces for Wellbeing (2022).
Going beyond the expected
Whatever we're doing – whether we're liaising with property professionals, delivering our network, or installing in a customer's home, going beyond the expected is the benchmark for everything we do. How we work is shaped by our three culture principles:
- We work smarter, together
- We stay focused
- We strive for excellence
Some of our key Benefits
- Global Remote working for up to 2 week per year for those who are able to work remotely
- 25 days' paid holiday increasing each year, to a max of 35
- Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
- Private medical Insurance provided by AXA health
- Life assurance giving you cover of 4 times your base salary
- Partnership with the Kings Trust
- Our pension scheme matches your contributions up to 4%
- Retail offers — discounts from hundreds of recognisable brands
- Free Hyperoptic broadband if you live in a Hyperoptic area
- Enhanced pay for new parents
Equal opportunities
We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.
What happens next?
- You apply
- We carefully review your application
- We'll get back to you — even if it's a no (for now)
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