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Connexus UK are recruiting on behalf of our client, an expanding organisation in the healthcare and aesthetics sector, for a Senior Administrator.
This role is central to ensuring the smooth running of the clinic and academy, covering patient communications, diary and appointment management, stock control, compliance administration, and daily operations. The successful candidate will also provide support to the training academy, working closely with a dedicated Assistant Operations Coordinator.
You will report directly to the Clinic Manager and Director and work collaboratively with clinical, training, and front-of-house teams to deliver a seamless experience for patients, delegates, and staff.
Key Responsibilities
- Clinic administration: manage emails, calls, follow-ups, appointments, and staff/clinic diaries.
- Stock control: monitor levels, place orders, liaise with suppliers, and track usage.
- Compliance administration: maintain GDPR and RQIA documentation, support audits, and ensure inspection readiness.
- Daily operations: oversee room set-ups, bookings, equipment checks, safety logs, and overall clinic flow.
- Academy administration: support course scheduling, enrolments, delegate communications, and training record management.
- Partnerships & suite management: assist in developing connections with training partners, medical professionals, and surgeons to support the organisation’s training, medical, and surgical suites.
About You
- Experience in office or clinic administration (healthcare/regulated environment preferred).
- Highly organised, with excellent multitasking skills and ability to stay calm under pressure.
- Proficient in MS Office (Word, Excel, Outlook); LMS/training system knowledge is an advantage.
- Familiar with GDPR, confidentiality, and RQIA compliance (desirable).
- Excellent communication skills, confident working with patients, staff, and external partners.
- Able to work independently while being part of a collaborative team.
- Full-time: 37.5 hours per week (with occasional evening/Saturday work).
- Competitive salary (DOE) with opportunities for progression.
- Flexible scheduling to support clinic and academy activities.
- Benefits include: holiday allowance, pension scheme, and staff discounts on treatments/training.
Why Apply?
This is an exciting opportunity to join a growing organisation that combines exceptional client care with a strong commitment to training, compliance, and operational excellence. You will be part of a supportive team where your contribution will have a real impact, with opportunities for professional growth and development.
Job details
- Senior Administrator
- Employment type: Full-time
- Seniority level: Associate
- Job function: Administrative and Customer Service
- Industries: Medical Practices
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