About the job
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
—Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
“I feel really lucky to be surrounded by such a great team. I’m not only grateful that they’ve helped me achieve my goals, but also that I can give them a place where they can achieve their.”- Michael Kors –
We have an exciting opportunity for a Coordinator (Concessions), Digital Commerce in our London office.
Department Overview:
Established in 2016, the Digital department has undergone rapid expansion as it strives to deliver an aggressive roadmap alongside equally aggressive revenue aspirations. The brand is committed to delivering global revenues of €0.5bn from digital and channels over the next few years. Central to that growth is the Digital Commerce team located in London (UK), which currently manages eight localised transactional websites, servicing 50 countries (and growing), including the UK, Germany, France, Spain, Italy, Australia, Singapore, India, UAE, South Africa, Russia, and more.
What You’ll Do:
The Coordinator, Digital Commerce, will support the Site Merchandisers to maximise sales and visitor conversion across all Michael Kors EMEA International E-commerce sites and channels via efficient planning, coordination, and communication.
- Manage the day-to-day trading of the 3rd party concession partners, ensuring all relevant product & stock is available to trade, working closely with the 3rd party vendors.
- Manage tracking documents for products not on site, communicating and following up on any delays or missing information to ensure the timely launch of newness at the sites.
- Coordinate with cross-functional teams to gather all requirements for a product to go live; teams include Buying, Marketing, Warehousing, and North America counterparts.
- Effectively manage Concessions product launch activities, ensuring all products are merchandised and commercially presented online.
- Oversee & maintain the concessions trading calendar to ensure the Michael Kors brand is well represented during upcoming events/peak periods, including sale periods and up-to-date brand imagery.
- Complete weekly MK & Concession website audits to ensure high standards of excellence, consistency, and performance across all EMEA sites.
- Support site merchandisers with on-site activities on EMEA sites, including visual merchandising, activations, translations, QA, and categorisations.
- Support daily/weekly reporting against Key KPIs, with action plans to drive incremental conversion and sales opportunities.
- Provide weekly trade summaries to the E-com team & wider business teams, including analysis of product and category performance and recommendations for merchandising improvements.
- Assist the Digital commerce team with routine tasks, produce ad-hoc and post-event analysis on key site activities, and identify actionable insights.
- Ensure clear and consistent communication flow throughout the team and partners.
- Develop and maintain effective relationships with Concession Partners, 3rd Party vendors, EMEA, and North America teams.
You’ll Need to Have:
- Fluency in Spanish.
- Minimum 1 year of experience in an E-commerce/Marketplace role, ideally within an international retail environment.
- Strong PC Skills – Advanced Excel, Word, PowerPoint.
- Analytically minded, with experience in Salesforce and/or Akeneo.
MK Perks:
Joining our team means feeling valued from Day 1. We offer:
- Multi-brand Discount & Exclusive Employee Sales,
- Paid Parental Leave,
- Generous Holiday Schedule and Vacation Days,
- Hybrid working (3 days a week in the office),
- Pension Contributions,
- Loan Tickets,
- Enhanced Maternity and Paternity Pay,
- Private Health and Dental insurance.
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